Director Customer Advocacy
4 giorni fa
Director Customer Advocacy (Remote from Bulgaria)This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Customer Advocacy in Bulgaria. In this role, you will lead the strategy and execution of customer advocacy initiatives across the EMEA region, transforming successful customers into influential voices and long-term champions. You will operate at the intersection of marketing, sales, and customer success, ensuring customer stories directly support pipeline growth, brand credibility, and executive engagement. This position offers broad regional impact, combining strategic ownership with hands‑on program development. You will collaborate with senior internal stakeholders and executive‑level customers in a highly distributed, remote‑first environment. Your work will elevate the voice of the customer across go‑to‑market efforts and commercial priorities. This is a high‑visibility leadership role with measurable business impact.AccountabilitiesDesign, lead, and scale customer advocacy and reference programs across EMEA, aligned with regional pipeline, revenue, and brand objectivesBuild strong partnerships with sales, marketing, customer success, product, and communications teams to embed customer stories into campaigns, deals, and strategic initiativesEstablish and track clear advocacy KPIs, including pipeline influence, deal acceleration, customer engagement, and brand visibilityDevelop and maintain executive‑level relationships with key customers, identifying advocates for case studies, references, events, and thought leadershipOwn the full advocacy lifecycle, from advocate identification and onboarding to ongoing engagement and value exchangePrioritize and manage advocacy requests tied to strategic deals and regional initiatives, ensuring clear processes and timely executionContinuously evolve advocacy programs, formats, and engagement models based on performance data, feedback, and market trendsRequirementsExtensive experience building and scaling customer advocacy, customer marketing, or reference programs within enterprise technology or SaaS environmentsDemonstrated ability to influence complex, cross‑functional organizations and align diverse stakeholder prioritiesProven leadership experience at director level, including managing, mentoring, and developing high‑performing teamsStrong understanding of how customer storytelling impacts buyer journeys, pipeline progression, and go‑to‑market successExcellent communication and relationship‑building skills, with confidence engaging senior and executive‑level audiencesAbility to work autonomously in a fully remote, asynchronous environment while maintaining alignment across regionsExperience measuring and reporting the commercial impact of advocacy initiatives through data‑driven metricsBenefitsFlexible paid time off and a remote‑first working modelEquity compensation and employee stock purchase opportunitiesComprehensive benefits supporting health, wellbeing, and financial securityGrowth and development fund to support continuous learningParental leave and family‑focused support programsHome office setup and remote work allowancesAccess to employee resource groups and an inclusive global culture#J-18808-Ljbffr
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Director, Customer Advocacy – Remote
4 giorni fa
Genoa, Italia Jobgether A tempo pienoA leading recruitment platform is seeking a Director of Customer Advocacy to spearhead initiatives across the EMEA region. This high-visibility role focuses on transforming satisfied customers into influential champions, collaborating with marketing, sales, and customer success teams. Responsibilities include designing customer advocacy programs,...
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Director Customer Advocacy
2 giorni fa
Genoa, Italia Jobgether A tempo pienoDirector Customer Advocacy (Remote from Bulgaria) This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Customer Advocacy in Bulgaria. In this role, you will lead the strategy and execution of customer advocacy initiatives across the EMEA region, transforming successful customers into influential voices...
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Aftermarket Director: Service Excellence
17 ore fa
Genoa, Italia Openjobmetis SpA A tempo pienoUna azienda di engineering è alla ricerca di un After Market Director per fornire supporto tecnico e logistico ai clienti, garantendo anche la conformità ai requisiti di qualità. Il candidato ideale avrà almeno 10 anni di esperienza in Customer Support e una laurea in ingegneria. Sono richieste competenze in project management, ottima conoscenza...
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Director of Customer Service
2 giorni fa
Genoa, Italia Hapag-Lloyd AG A tempo pienoTo lead and strengthen the Customer Service function by delivering effective operations and consistently exceeding customer expectations. The role actively builds a culture rooted in customer‑centricity, professional development, efficiency, and collaboration, while driving continuous process improvements. It ensures full adherence to Hapag‑Lloyd...
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Director of Customer Service
15 ore fa
Genoa, Italia Hapag-Lloyd AG A tempo pienoTo lead and strengthen the Customer Service function by delivering effective operations and consistently exceeding customer expectations. The role actively builds a culture rooted in customer‑centricity, professional development, efficiency, and collaboration, while driving continuous process improvements. It ensures full adherence to Hapag‑Lloyd...
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Director of Customer Service
6 giorni fa
Genoa, Liguria, Italia Hapag-Lloyd AG A tempo pienoPURPOSE OF THE POSITIONTo lead and strengthen the Customer Service function by delivering effective operations and consistently exceeding customer expectations. The role actively builds a culture rooted in customer-centricity, professional development, efficiency, and collaboration, while driving continuous process improvements. It ensures full adherence to...
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After Market Director
17 ore fa
Genoa, Italia Openjobmetis SpA A tempo pienoJoin to apply for the After Market Director role at Openjobmetis SpA.Responsabilitàgarantire, in coerenza con gli indirizzi e le politiche aziendali ed in un’ottica di customer satisfaction, il corretto presidio e supporto tecnico e logistico ai clienti per l’intero ciclo di vita dei prodotti aziendali in termini di tempi, qualità, ricavi e...
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After Market Director
2 giorni fa
Genoa, Italia Openjobmetis S.p.A. A tempo pienoOpenjobmetis ricerca un/a After Market Director per primaria azienda operante in settore ad alta tecnologia La risorsa da inserire si occuperà delle seguenti attività: - garantire, in coerenza con gli indirizzi e le politiche aziendali ed in un’ottica di customer satisfaction, il corretto presidio e supporto tecnico e logistico ai clienti per l’intero...
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After Market Director
16 ore fa
Genoa, Italia Openjobmetis SpA A tempo pienoJoin to apply for the After Market Director role at Openjobmetis SpA. Responsabilitàgarantire, in coerenza con gli indirizzi e le politiche aziendali ed in un’ottica di customer satisfaction, il corretto presidio e supporto tecnico e logistico ai clienti per l’intero ciclo di vita dei prodotti aziendali in termini di tempi, qualità, ricavi e costi...
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Director Cloud
5 giorni fa
Genoa, Liguria, Italia 4ward A tempo pienoImpresoft 4ward, società di Impresoft Group, da oltre 30 anni abilita le aziende nell'utilizzo delle tecnologie IT più strategiche non soltanto per indirizzare il cambiamento, ma per abbracciarlo.Ogni giorno aiutiamo i nostri clienti a raggiungere i propri obiettivi grazie alle migliori e più innovative tecnologie disponibili e li portiamo a realizzare un...
