Aftersales Technical Assistant
14 ore fa
Position description Job Family/Profession Sales & Marketing - Sales & Marketing Job title Aftersales Technical Assistant Contract Permanent contract Status Staff Job description MISSIONAs part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles. Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving customer satisfaction, service quality, and repair efficiency across the network. This position directly contributes to reducing workshop return rates, repair times, and overall customer costs.RESPONSIBILITIES AND DUTIES- Manage the preparation of pricing papers for all markets, coordinating with Regional teams to discuss proposals and supporting Finance in the analysis required for approval.- Ensure that pricing approval processes align with company profitability targets and Pricing Power objectives.- Prepare and release price lists for new models, model years, product updates, and special series.- Define and validate commercial parameters (e.g., prices, option take rates, sales incentives) in support of Program Approvals.- Monitor the competitiveness of Maserati models, analyzing competitor pricing strategies and supporting Product Managers in defining quarterly actions to achieve both commercial and financial goals.- Track regional pricing trends and option take rates to identify opportunities and ensure consistent alignment across markets. Profile - Technical Diploma or Bachelor's degree in Engineering, or equivalent hands-on experience in a related technical field.- Solid practical and theoretical knowledge of automotive technology. - Strong analytical and reporting abilities. - Experience using diagnostic tools (e.g., Diagbox, WiTech) and interpreting wiring diagrams.- Strong customer focus and cost awareness. - Excellent organizational and coordination skills within cross-functional teams. - Effective communicator — both written and verbal — with strong interpersonal skills. - Self-motivated and able to manage time and priorities independently. Position location Country Europe, Italy City Rivalta di Torino Candidate criteria Minimum level of experience required 3 to 5 years Languages English (Fluent (3,5 - 4,4 Bright))
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Aftersales Technical Assistant
1 giorno fa
Rivalta di Torino, Piemonte, Italia Stellantis A tempo pienoGeneral information Organisation Joining us means joining a global company. Driven by the constant search for innovation and excellence, a pioneer and leader in clean technologies and sustainable mobility, the Group intends to remain at the forefront of the major trends that are moving the world.With its efficiency, agility and team spirit, the Group is...
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Aftersales Technical Assistant
1 settimana fa
Rivalta di Torino, Piemonte, Italia Stellantis A tempo pienoMISSIONAs part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles.Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving customer...
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Aftersales Technical Assistant
1 settimana fa
Rivalta di Torino, Piemonte, Italia Stellantis A tempo pienoMISSIONAs part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles.Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving customer...
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Aftersales Technical Assistant
2 settimane fa
rivalta di torino, Italia Groupe PSA A tempo pienoOverview MISSION As part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles. Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving...
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Aftersales Technical Assistant
1 settimana fa
rivalta di torino, Italia Groupe PSA A tempo pienoOverview MISSION As part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles. Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving...
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Technical Coordinator
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Torino, Italia Segula Technologies A tempo pienoAn international engineering company is looking for a Technical Coordinator to join their team in Torino, Italy. In this role, you will be the technical contact for the regional Aftersales Department, responsible for monitoring and coordinating feedback from the network to ensure quality and responsiveness. You will work closely with Dealers to enhance...
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Rivalta di Torino, Italia GROUPE PSA A tempo pienoPosition descriptionJob Family/ProfessionSales & Marketing - Sales & MarketingJob titleProject Manager Technical Assistance TransformationContractPermanent contractStatusStaffJob descriptionMISSIONLead and coordinate the worldwide rollout and implementation of the Technical Assistance (TA) Improvement Plan, including staffing reinforcement, process...
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Aftersales technical assistant
3 settimane fa
Torino, Italia null A tempo pienoMISSION As part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles. Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving customer...
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Aftersales Technical Assistant
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Torino, Italia Mopar A tempo pienoOverviewNous rejoindre, c'est intégrer une entreprise d'envergure mondiale.Mû par la recherche permanente de l'innovation et de l'excellence, pionnier et leader des technologies propres et de la mobilité durable, le Groupe entend rester à la pointe des grandes tendances qui font bouger le monde.Fort de son efficience, de son agilité et de son esprit...
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Rivalta di Torino, Piemonte, Italia Stellantis A tempo pienoGeneral information Organisation Joining us means joining a global company. Driven by the constant search for innovation and excellence, a pioneer and leader in clean technologies and sustainable mobility, the Group intends to remain at the forefront of the major trends that are moving the world.With its efficiency, agility and team spirit, the Group is...