Lavori attuali relativi a Stage Customer Success Manager - Milan - Altus Group
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Customer Success Manager
1 settimana fa
Milan, Italia Altro A tempo pienoAiutiamo le aziende a trasformare processi e operations attraverso soluzioni digitali end-to-end, creando valore concreto e migliorando l’esperienza dei clienti finali. Progettiamo, integriamo e ottimizziamo processi operativi per rendere l’innovazione un vero vantaggio competitivo.Il ruoloStiamo cercando una persona da inserire come Customer Success...
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Customer Success Manager
2 settimane fa
Milan, Italia ServiceNow A tempo pienoJob DescriptionAs a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are...
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Customer Success Manager, Italian Speaker
1 settimana fa
Milan, Italia Altro A tempo pienoCustomer Success Manager, Italian SpeakerWe are looking for a motivated, hardworking, and hands‑on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. Individuals in this role have a passion for technology and thrive on daily interactions with customers.The Customer Success team at...
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Customer Success Manager, Italian Speaker
1 settimana fa
Milan, Italia Altro A tempo pienoCustomer Success Manager, Italian Speaker We are looking for a motivated, hardworking, and hands‑on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. Individuals in this role have a passion for technology and thrive on daily interactions with customers.The Customer Success team at...
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Customer Success Manager, Strategic Accounts
3 giorni fa
Milan, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoCustomer Success Manager, Strategic AccountsJob ID: | Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of...
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Customer success specialist
1 settimana fa
Milan, Italia Complaion A tempo pienoDescrizione rapida : Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO.️ Tre caratteristiche principali : (i) Client-first. Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance...
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Strategic Customer Success Manager — Drive Adoption
1 settimana fa
Milan, Italia Altro A tempo pienoA growing tech company based in Milan is seeking a Customer Success Manager to guide clients through their post-onboarding journey. This role will involve maximizing platform adoption, handling renewals, and acting as a trusted advisor to ensure that customers achieve measurable results. Ideal candidates should have over 2 years of experience in Customer...
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Customer Success Specialist
1 settimana fa
Milan, Italia Complaion A tempo pieno🤔 Descrizione rapida : Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO. 🏌️ Tre caratteristiche principali : (i) Client-first. Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la...
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Customer Success Manager
2 settimane fa
Milan, Italia Formalize A tempo pienoAbout the Role & Team As a Customer Success Manager at Formalize, you’ll guide customers through the post-onboarding journey, driving measurable outcomes and long-term value from the platform. Your mission is to maximize adoption, deliver tangible results, and build lasting customer partnerships. You’ll ensure a smooth handover from implementation,...
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Customer Success Engineer
1 settimana fa
Milan, Italia Altro A tempo pienoWe’re redefining cloud and Kubernetes resource optimization with AI. Join us!Akamas is a software platform that reshapes IT resource optimization through AI, automation, and the domain expertise we’ve developed by working with some of the most demanding enterprise customers worldwide, achieving unprecedented levels of performance, efficiency, and cost...
Stage Customer Success Manager
3 settimane fa
Job Category: TechnologyPay Grade Range: €9,000.00 - €63,000.00Disclaimer: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group’s total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits. Finance Active is a leading provider of debt management SaaS solutions to improve the performance of debt management and financial risk management: foreign exchange, investment, forecasting and guarantees. Permanently connected to the financial markets, our solutions allow the monitoring and valuation of positions, and simplify the management of operations considered complex. We provide exceptional insights and a high level of support to finance teams. Our ambition is to increase their operating margin, maximize financial performance and streamline decision-making. In April 2021, Finance Active joined Altus Group, a leading provider of asset and fund information for commercial real estate. Key Responsibilities Manage the company’s client portfolio and ensure its development. Support clients and act as their main point of contact. Listen to clients to identify and address their needs. Handle customer complaints. Oversee the customer retention strategy. Monitor the action plan and analyze results and performance indicators. Analyze user experience and propose areas for improvement. Prepare reports. Ensure regular and proactive follow-up of deployed accounts to guarantee customer satisfaction and proper use of the solution by users. Coordinate and unify work teams. Support back-office tasks to ensure the quality of client data entered in our systems. Collaborate with: Sales to identify commercial opportunities (upsell/cross-sell) for subscriptions, consulting services, or additional offerings, Marketing to pinpoint key satisfaction drivers and create customer success stories, Product and R&D to relay feedback and technical improvement needs for our solutions. Manage the flow of customer requests. Key Qualifications Higher education (university or business school), Master’s level in Finance and/or Banking. Position open to candidates with a first relevant experience, including internships. Knowledge of interest rate products: loans, swaps, options, etc. Good understanding of macroeconomics. Proficiency in Excel. Strong organizational skills, attention to detail, and ability to manage priorities effectively. Strong analytical, writing, and synthesis skills. Excellent written and verbal communication skills. Clear, structured, and well-argued speech. Pedagogical approach. Interest and curiosity for software tools. Customer-oriented mindset and strong interpersonal skills. Ability to build trust-based relationships. Team spirit, flexibility, and willingness to support others. Fluent in Italian. What Altus Group offers: Rewarding performance: We are pleased to be able to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical and overall financial health. Growth and development: As a destination for top industry talent, we’re investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee’s career journey. Flexible work model: We’re modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work. Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at or . We appreciate all applicants who take the time to apply to Altus Group. Please note that only those who are selected to move forward in the process will be contacted. Thank you.
