External Relationship Management Analyst

**Description**About this role**

BlackRock Solutions (BRS) is uniquely positioned to address the industry’s risk management, portfolio construction and financial technology demands. The various business departments within BRS are passionate about providing clients with highly scalable portfolio analytics & risk management, liability-driven investing & pension solutions, and regulatory advice & balance sheet strategy. BRS offers clients customized solutions powered by Aladdin, BlackRock’s proprietary risk management system.

**What team will you be on?**

The Aladdin Wealth Tech team within BRS leverage the same risk analytics used by Institutional investors to equip wealth management clients with model construction capabilities, risk monitoring tools, and portfolio construction & analytics. AWT partners with clients to help them lead all aspects of their enterprise risk, building better portfolios, improving their value proposition, and institutionalizing their investment process.

**Why is your role important?**

**What will you be doing?**
- Develop a strong working relationship with clients to support implementation and adoption of tools, including developing training and marketing materials for client use
- Develop positive relationships with all groups within BlackRock Solutions and BlackRock to ensure an excellent client experience and convey client requirements to product teams as vital
- Assist in the day-to-day project management of client implementations and client ongoing engagements, including updating project plans, documenting user requirements and handling action items
- Play an integral role in running the client relationships, including responding to client inquiries and partnering to continue to improve the service provided
- Actively run client communications regarding Aladdin product changes and improvements
- Ensure a smooth transition from Implementation to Production support
**What are we looking for?**
- Education: undergraduate degree in a business or technical field
- Technical: broad technical and/or financial services training
- Strong project management and coordination skills
- Strong problem solving/analytical thinking
- Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
- Strong digital literacy and a curiosity about learning new systems
- Enjoys a fast-paced, high-intensity environment; able to balance multiple priorities
**Our benefits**

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

**About BlackRock**

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.