Head of Partner Operations

**About the Role**

The EMEA Partner Operations Leader is a pivotal leadership position driving operational excellence across all partner activities within EMEA. Reporting to the EMEA Partner Sales Leader and working closely with the Global Partner Strategy & Operations Leader, this role ensures seamless execution, strong governance, and measurable impact across Siemens’ partner ecosystem.

Responsibilities include managing partner onboarding, incentives, data accuracy, tools, forecasting, and program execution. The role also supports partner sales managers and country teams with the infrastructure needed to scale effectively and deliver high-performance results.

You’ll collaborate with global teams across sales, finance, marketing, and enablement to ensure alignment, remove operational friction, and drive readiness for strategic initiatives and events. This position plays a key role in ensuring local adherence to program standards - across a diverse landscape including Distributors, SIs, VARs, Hyperscalers, and more.

By translating operational excellence into competitive advantage, you will help shape the future of Siemens’ partner-led growth.

**You’ll make an impact by**
- ** Partner Operations Leadership & Governance**- Govern partner operational processes across all countries in the Zone, ensuring alignment with Siemens’ Global Partner Program, standards, and compliance expectations.
- Drive executional rigor around partner lifecycle management—onboarding, accreditation, tiering, performance tracking, and renewal processes.
- Monitor and maintain key operational KPIs tied to partner health, productivity, quota contribution, and GTM alignment.
- Support sales effectiveness through smooth partner onboarding, deal registration, contract execution, and operational readiness.
- ** Program Execution & Performance Hygiene**- Ensure consistent, compliant, and high-quality execution of partner programs, incentives, and certification models across the Zone.
- Lead the local implementation of global partner program changes and tool rollouts in collaboration with HQ operations teams.
- Track and maintain program adherence across partner tiers and types: Distributors, GSIs, VARs, PBs, MBs, Hyperscalers, and Tech Alliances.
- Own operational reviews on partner performance, audit readiness, incentive utilization, and rebate tracking across all countries.
- ** Forecasting, Planning & Data Insights**- Enable accurate and consistent partner revenue forecasting by maintaining high hygiene in pipeline, sales reporting, and opportunity attribution.
- Provide the ZONE Partner Sales Leader and Partner Managers with actionable analytics on partner coverage, deal velocity, incentive ROI, and partner readiness.
- Own KPIs and partner scorecards with segmentation, certification, and lifecycle cycle data by partner type and geography.
- Support strategic planning cycles with operational data and inputs on partner capacity, pipeline health, and GTM resourcing gaps.
- ** Systems, Tools & Process Excellence**- Act as ZONE point of contact for partner systems (PRM, CRM, Deal Reg, Enablement, Incentives), ensuring effective adoption and issue resolution.
- Identify and implement process improvements to eliminate friction for field teams and partners.
- Collaborate with global and local sales ops teams to align partner and direct sales motions within shared structure & processes.
- ** Field Enablement & Cross-Functional Collaboration**- Ensure Partner Sales Managers and partner-facing field teams are equipped with the right tools, processes, and reporting mechanisms.
- Collaborate with Sales Ops, Finance, Partner Marketing, and Enablement teams to operationalize GTM motions at the field level.
- Support field readiness for partner events, joint GTM launches, incentive changes, and QBRs.
- Coordinate ZONE-level readiness for Partner Advisory Councils, industry events, and strategic partner reviews.
- ** Operational Alignment with Strategic Priorities**- Align operational planning and partner resourcing with vertical GTM priorities (e.g., Automotive, Pharma, Energy)
- Maintain transparency of partner enablement, domain/vertical capability mapping, and engagement plans at both Zone and country levels.
- Ensure that operational infrastructure supports vertical-specific partner motions and solution readiness.
- ** Strategic Impact**

This role is key to enabling Siemens’ partner-led growth with operational discipline and scalability. It empowers: Reliable execution of Siemens’ Global Partner Program across the Zone- Transparent, data-driven management of partner health, incentives, and certifications
- Scalable processes supporting partner onboarding, enablement, and performance reviews
- Partner pipeline accuracy and forecast confidence for Sales Leaders
- Field readiness for joint campaigns, reviews, and GTM execution
- Alignment of partner operations with domain/vertical growth strategies and field execution excellence

**Your defining