Team Lead It

-Start date
**From now on**
Time Type
**Full time**
Contract Type

**Permanent**
Mobile Work
**Partial mobile working**

**YOUR BENEFITS**:

- Flexible Working Hours
Flexibility
Great Team
Good vibes
Onboarding
Onboarding
Continuous Training
Sharpen your skills and advance your expertise with our professional development programs.
Great Team
It’s truly the people that make the difference — and with us you’ll join the best team around.
Flat Hierarchies
Get straight through to the decision-makers with our streamlined organizational structure.
Reference ID
**JR113138**
Company Name
**Rhenus South Europe, S.L.**
Location
**Milano**

Job Category
**Information Technology**
Business Unit

**Road Freight**
Contact Person
**Mereme Axhami**
**+39 (02) 30558677**

**JOB DESCRIPTION**:
**WHAT YOU CAN EXPECT**:
As the _Team Lead IT_ for one of our countries, you will drive the success of our IT infrastructure and first-level support, ensuring smooth operations for around 1,100 users across all Rhenus Business Units in the country. Positioned within our _Group IT Regional Team_, you are the key link between local operations and our Group IT, ensuring alignment in Projects, maintaining an up-to-date Infrastructure and a good Quality in our IT Service Management. In addition to leading the team, you’ll work hands-on alongside them. Solving complex support cases, tackling technical challenges, and actively contributing to daily operations. This role requires a balance of leadership skills and technical expertise, with a focus on fostering team collaboration and ensuring efficient operations.
- Lead and inspire a team of IT professionals, driving efficiency and best practices in IT Helpdesk and Infrastructure support.
- Oversee the management of first-level support, guaranteeing prompt and effective resolutions for all IT-related issues.
- Act as the primary IT contact for business projects involving infrastructure, working closely with stakeholders from the operational departments to deliver seamless solutions.
- Lead projects to standardize our local infrastructure in alignment with global policies, while keeping systems secure and up to date.

**WHAT YOU BRING**:

- Proven experience in IT Infrastructure and Helpdesk management, ideally within a multinational environment.
- Strong leadership skills with the ability to motivate and develop a high-performing team.
- Exceptional communication abilities in English and Italian.
- Hands-on expertise with IT infrastructure technologies and a proactive approach to troubleshooting and optimization.

**BUSINESS UNIT**:
**ROAD FREIGHT**:
Logistics needs intelligent management so that goods are in the right place at the right time -our transport solutions guarantee exactly that. Rhenus Road Freight's product portfolio ranges from groupage freight, partial and full loads to hazardous goods, and special transports. Together with accompanying services such as insurance or customs, this results in individual and industry-specific full-service packages. We are pragmatic and uncomplicated. At the same time, our permanent course for growth opens up long-term perspectives for all our employees, whether they are specialists or career changers.

**WELCOME TO RHENUS**:
**Where our journey of growth connects with yours.**

We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.

**RECRUITMENT PROCESS**:
**ONLINE APPLICATION**:
**APPLICATION SCREENING**:
**SELECTION PROCESS**:
Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.

**ONBOARDING**:
With your commitment, you are a part of the Rhenus Group right away - we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.