International Sales Operations Specialist
1 settimana fa
Davines Group is recognized for formulating and manufacturing sustainable high-end hair and skin care products with two specific brands: Davines and [ comfort zone ].
We are a BCorp and our purpose is to do our best for the world, creating good life for all, through beauty, ethics and sustainability.
**International Sales Operations Specialist**:
JOB MISSION
The mission of this role will be to take care of distributors’ satisfaction so to favor a long-lasting sustainable and trustful relationship with them, to provide clear and fast information and answers and to maximize the efficiency of commercial activities inside the international haircare division.
DUTIES AND KEY RESPONSIBILITIES
Being the referent in Customer Care department for international distributors, managing order process through corporate ERP system SAGE (X3-POSPACE-BUSINESS OBJECT): optimization of the orders, inserting promotion, bonus calculation, sales conditions, sending proforma to clients, following the preparation and follow up of the order and supervising the shipment until the delivery to clients;
Building sustainable and trustful relationships with Davines’s partner in distribution through regular open and interactive communication, also providing accurate, valid and complete information;
Checking and monitoring payment situations overdraft and statements of accounts (credit management) acting as a bridge between Distributors and the finance department;
Manage some international type of payments such as Credit Letters and monitor Payment plans.
Updating and management of statistical reports;
Contract management (collecting Sales terms from BDM to create contract drafts for our Distributors, monitor the expiring of the contracts);
Updating database with sensitive data (filling and updating pricelists, client’s databases, items descriptions, targets, sales conditions )
Ensure security, integrity and confidentiality of data;
Ensure filing system are maintained and updated by also establishing and monitor procedure for sales and sales order processing records keeping;
Collaborate with demand planning and plan, in order to meet the Distributor requests;
Managing complaint;
PERSON SPECIFICATION AND REQUIREMENTS
Previous experience in an International Customer Care department in well-structured and international companies;
Excellent knowledge of the dynamics related to invoicing, letters of credit and order entry;
Have strong interpersonal communication competences in order to build strong relations with partners and customers;
Have a good knowledge of customer service principles and practices;
Have a high level of independence and proactive mindset;
Be able to manage a range of simultaneous activities in a dynamic environment, working with deadlines and on multiple tasks;
Be a great team-player;
Have a good knowledge of Excel and Office;
Good skill with numbers, analytical skills and reporting;
Fluency in English and in Italian, another language could be considered a plus (russian language is preferred)
EQUAL EMPLOYMENT OPPORTUNITY
In Davines Group we celebrate diversity, and inclusiveness is a crucial pillar of our Ethical Chart.
-
International Sales Operations Specialist
1 settimana fa
Parma, Italia Davines Italia spa A tempo pienoDavines Group is recognized for formulating and manufacturing sustainable high-end hair and skin care products with two specific brands: Davines and [ comfort zone ]. We are a BCorp and our purpose is to do our best for the world, creating good life for all, through beauty, ethics and sustainability. **International Sales Operations Specialist**: JOB...
-
Sales Operations Specialist
1 settimana fa
Parma, Italia Davines Italia spa A tempo pienoDavines Group is recognized for formulating and manufacturing sustainable high-end hair and skin care products with two specific brands: Davines and [ comfort zone ]. We are a BCorp and our purpose is to do our best for the world, creating good life for all, through beauty, ethics and sustainability. **Sales Operations Specialist**: JOB MISSION The...
-
Provincia di Parma, Emilia-Romagna, Italia Davines Italia spa A tempo pienoDavines Group is recognized for formulating and manufacturing high-end hair and skin care products with two specific brands: Davines and [ comfort zone ]. We are a BCorp and our purpose is to be the best for the world, creators of good life for all, through beauty, ethics and sustainability. **Hair Care Sales Operations Specialist Italy**: JOB MISSION The...
-
Junior Flight Operations Specialist
4 settimane fa
Provincia di Milano, Italia StudyTours International A tempo pienoUn'agenzia di viaggi a Milano sta cercando un Junior Operations Specialist per supportare le attività operative e gestionali. Il candidato ideale avrà esperienza nella gestione dei voli e buone capacità organizzative. Offriamo un contratto full-time in presenza, con un iniziale tempo determinato di 8 mesi. Se sei flessibile, proattivo e hai buone doti...
-
Provincia di Parma, Emilia-Romagna, Italia Davines Italia spa A tempo pienoThe Davines Group, founded in Parma in 1983, specializes in professional cosmetic products under the brands Davines for haircare and [ comfort zone ] for skincare. Led by Chairman Davide Bollati and CEO Anthony Molet, the Group is headquartered in Parma at the Davines Group Village, alongside which stand the Scientific Garden and EROC - European Regenerative...
-
Fligh Specialist
4 settimane fa
Provincia di Milano, Italia StudyTours International A tempo pienoResponsabile Amministrativo e Finanziario Siamo alla ricerca di una figura Junior Operations Specialist da inserire nel nostro team operativo. La risorsa svolgerà attività trasversali, supportando i processi operativi, organizzativi e gestionali e sviluppando competenze a 360° all'interno dell'area Operations. Il ruolo prevede un contributo alle attività...
-
Operations Specialist
4 settimane fa
Emilia-Romagna, Italia Altro A tempo pienoOperations Specialist Job Summary We are seeking a skilled Field Service Engineer to join our team. As an expert in Automation & Packaging Equipment, you will be responsible for relocating to the Netherlands. Key Responsibilities Provide technical support and maintenance for automation systems. Collaborate with cross-functional teams to resolve equipment...
-
International Sales Coordinator
2 settimane fa
Provincia di Milano, Lombardia, Italia Fratelli Branca Distillerie srl A tempo pieno**About the job**: We are looking for an International Sales Coordinator to join Fratelli Branca in our Headquarter in Milan. This is an exciting opportunity to support Global Export Organization looking after third-party distributor network. International Sales Coordinator will report directly to VP Global Export. Other key relations for this role will be...
-
Sales & Operations Planning Specialist
1 settimana fa
Reggio Emilia, Italia Dana Incorporated A tempo pienoDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's...
-
Sales & Operations Planning Specialist
2 giorni fa
Reggio Emilia, Italia Dana Incorporated A tempo pienoDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's...
