Guest Experience Specialist

6 giorni fa

Roma, Italia master - MW Rome Srl A tempo pieno

**About Us**:
Welcome to the next generation of travel. More space, more freedom and more comfort - this is what guarantee the modern traveler. Our serviced apartments and aparthotels are meticulously tailored to meet the needs of the business traveler, families or those on an extended stay. From the moment you walk in, you’ll feel at ease and at home. Our exquisite apartments keep you connected and refreshed as you explore and conquer. Dive headfirst into the city’s culture, cuisine and lifestyle, and soon it will feel like home.

**Your Main Duties**:

- Overseeing the daily operations of our hotel’s lobby area
- Being responsible for ensuring a welcoming and efficient experience for all guests
- Maintaining the overall appearance and functionality of the lobby
- Addressing guest inquiries and concerns
- Providing response and service to guests staying at the hotel
- Ensuring that all front-facing services meet the highest standards of hospitality

**Your Profile**:

- Hospitality is in your veins
- Sense of responsibility, ability to work in team, resistant to stress
- Flexibility in working early, late and night shifts
- Very good speaking and writing skills in English and Italian, other languages are a plus

Contratto di lavoro: Tempo pieno, Tempo determinato

Benefit:

- Buoni pasto

Disponibilità:

- Turni
- Turno diurno
- Turno notturno

Retribuzione supplementare:

- Maggiorazione lavoro festivo
- Maggiorazione lavoro notturno
- Quattordicesima
- Tredicesima

Sede di lavoro: Di persona

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