Italian-speaking Customer Expert for Norton Motorcycles

3 giorni fa

Italia Teleperformance Greece A tempo pieno

Are you passionate about delivering premium customer experiences? **TP Greece** is proud to partner with **Norton Motorcycles**, a legendary name in the motorcycle industry. We are looking for **Italian-speaking Customer Experts** to join our team and support Norton’s high-value customers worldwide.

In this role, you will handle customer care, capture feedback, nurture leads, and ensure every rider receives world-class service. If you have excellent communication skills, a customer-first mindset, and a flair for luxury service, this is your chance to represent one of the most iconic motorcycle brands in the world.

**What you will do**:

- Deliver exceptional customer service, following Norton’s standards and processes.
- Provide accurate information to prospects and guide them throughout their journey.
- Perform Level 1 troubleshooting for connected services.
- Call, collect and analyze customer feedback through structured workflows.
- Coordinate with Norton’s dealer network to ensure timely updates and resolutions.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction, whether written or verbal.
- Manage high-value customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
- Consistently meet performance targets and quality standards.

**What you will bring**:

- Excellent **Italian language skills**.
- Very good English communication skills.
- Previous experience in customer service, ideally in a premium or luxury brand.
- Strong interpersonal skills with the ability to handle sensitive cases.
- Good computer literacy and basic knowledge of MS Excel.
- Familiarity with CRM systems (e.g., Salesforce Service Cloud, Zendesk, Freshdesk) is a plus.
- Bachelor’s degree preferred.

**What we offer**:

- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process, all at no cost to you)
- Competitive monthly salary (14 salaries per year)
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
- The opportunity to Work for a Great Place to Work-Certified Company that fosters diversity

**Find out more**:
Would you like to see more **Italian speaking jobs** options?

Do you need even more**available jobs**?

Adetto/a Assistenza Clienti, Customer Service, Lavoro, Back Office, Impiegata, Operatore Call Center, addetto alla gestione clienti

  • Italian-Speaking Account Manager

    3 settimane fa

    Italia BettingJobs A tempo pieno

    BettingJobs is working with a reputable and award-winning independent games studio in their search for an Italian-speaking Account Manager to join their team remotely in Europe. Responsibilities: Responsible for driving and maximizing revenues on assigned customers. Develop strong customer relationships with relevant stakeholders within the customers. Act as...

  • Italian Teacher

    9 minuti fa

    Italia SkillAnthem A tempo pieno

    About SkillAnthem SkillAnthem is a modern learning and upskilling platform focused on delivering high-quality professional training programs to learners across different regions. We work with experienced educators to create impactful learning experiences. Role Overview We are looking for an experienced Italian Language Tutor who can deliver high-quality,...

  • Beauty Advisor with Italian in Porto, Portugal

    3 giorni fa

    Italia HRM Institute for RealRec A tempo pieno

    **Full-time position for a leading cosmetics company**: - **Work in Porto, Portugal**: - **Online recruitment process** We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will...

  • Customer Support in Portugal

    5 giorni fa

    Italia Talingual A tempo pieno

    _**This job is based in Lisbon, Portugal - relocation required**_ **Italian Speaking Customer Support Advisor - Lisbon, Portugal** **Location**: Lisbon, Portugal **Salary**: €1000 gross/month (paid 14x per year) + €100 monthly performance bonus + €7.23 net/day food voucher + €20 monthly transport allowance **Hours**: 40 hours per week, rotational...

  • Italian-Speaking Logistics

    5 giorni fa

    Italia Trimble A tempo pieno

    A global technology company is seeking a Sales Executive for the Italian market specializing in Logistics/SaaS. You will drive revenue growth through new customer acquisition and account management. Applicants should have over 5 years of B2B sales experience, proficiency in English and Italian is mandatory. The role offers ongoing training and a...

  • Italian Teacher

    19 ore fa

    Italia '61 SkillAnthem A tempo pieno

    About SkillAnthem SkillAnthem is a modern learning and upskilling platform focused on delivering high-quality professional training programs to learners across different regions. We work with experienced educators to create impactful learning experiences. Role Overview We are looking for an experienced Italian Language Tutor who can deliver high-quality,...

  • Technologist Expert

    7 giorni fa

    Italia Sidel Group A tempo pieno

    Parma Technologist Expert YOUR OPPORTUNITYTechnologist Expert job is specific of aseptic technology. The resource is mainly involved on field during sensitive products project and services execution, to secure all the steps of microbiological validation protocol are successfully passed and consequently to release the equipment for commercial production. This...

  • Teacher of Italian

    22 ore fa

    Italia SkillAnthem A tempo pieno

    About SkillAnthem SkillAnthem is a modern learning and upskilling platform focused on delivering high-quality professional training programs to learners across different regions. We work with experienced educators to create impactful learning experiences. Role Overview We are looking for an experienced Italian Language Tutor who can deliver...

  • English-speaking Pediatrician In Milan

    1 settimana fa

    Italia FirstMed A tempo pieno

    First Med, an international private medical clinic in Milan, is seeking an English-speaking Pediatrician to join our team. The successful candidate will provide consultations, diagnosis, and treatment to a diverse international patient base in a fully English-speaking clinical environment. Responsibilities Comply with all legislation applicable to...

  • Inside Sales Executive for The Italian Market

    5 ore fa

    Italia Max ASP GmbH A tempo pieno

    For our office in Ulm / Germany we are looking for a proactive and articulate **Inside Sales Representative** to support our client’s growth in the Italian market. In this role, you will be instrumental in generating demand and driving sales for our client’s services and after-sales product portfolio. Success will hinge on your ability to maintain...