Program Director

Position Summary

As an organization we are dedicated to driving execution through our large-scale enterprise-wide strategic and regulatory priorities. As we continue to expand our portfolio of projects and tackle increasingly complex challenges, we are seeking a strong, experienced Program Director to lead and oversee our high-impact programs. This role is pivotal to ensuring alignment across our businesses and functions, realizing business and regulatory objectives and driving measurable outcomes that fuel our growth and support our strategy.

Establishing a team of highly skilled program and project directors will support us in achieving these priorities in a consistent and appropriately governed way.

As a program director, you will play a critical role in leading, managing, and optimizing our most strategic and important strategic and/or regulatory commitments. You will be the driving force behind development, execution, and continuous improvement of initiatives that will span multiple businesses and teams. Reporting to the regional EMEA Head of Custody and local Country Head, you will be responsible for aligning cross-functional priorities, engaging with senior stakeholders, and ensuring projects deliver on time, within budget, and in line with our strategic and regulatory commitments. The work will be instrumental in executing change across the organization.

This position requires an experienced leader with a proven track record of driving and managing successful outcomes associated with complex programs in a dynamic, high-collaborative, and time-driven environments that require thoughtful risk-based decision-making and effective execution. Please note that as the role is assigned to the project, it's a fixed-term position for 30 months.

Key Responsibilities

Strategic Leadership and Vision- Lead in the design, development, and execution of a cohesive program strategy [or large-scale project] aligned with the organization’s mission and objectives- Act as a liaison between executive leadership and project teams to translate strategic vision and/or regulatory commitments into actionable plans- Manage and oversee a program, portfolio of projects or our large scale important regulatory commitments - managing scope, budges, resources, plans and ensuring execution delivers on time- Define program goals, key performance indicators (KPIs), and metrics for success; ensure alignment with organizational growth and development plans as well as applicable Objectives and Key Results (OKRs)- Act as a thought leader and experienced practitioner in the field the role must stay abreast of trends, innovations, and best practices to inform program direction.

Program Development and Execution- Manage the planning, execution, and evaluation of all program activities, ensuring they deliver intended impact, meet all governance standards, and are executed within associated budget and timeline and Return on Investment (ROI).- Facilitate and lead cross-functional collaboration and coordination, managing interdependencies among programs and across organizational departments.- Create the materials and lead senior-level program reviews, continuously assessing progress, identifying areas for improvement, and implementing adjustments as needed.- Identify, assess, and proactively manage risks and dependencies across programs; develop robust change management strategies to address challenges and communicate impacts- Engage regulators (as applicable) in the strategy, execution, and evaluation of the program - providing transparency into risks, issues, dependencies and overall program governance hygiene.

Team Leadership & Development- Lead, develop, mentor, and manage a high-performing team (direct and/or indirect), fostering a collaborative and inclusive work environment.- Provide coaching, performance feedback, and professional development opportunities to team members (indirect and direct reports).- Build and maintain a culture of accountability, innovation, and excellence across all program teams.

Stakeholder Engagement and Relationship Management- Develop, cultivate, and maintain strong relationships with internal and external stakeholders, including senior leadership, clients, business partners, and corporate functions (and regulators as applicable).- Act as the primary point of contact for program-related matters, ensuring effective communication and transparency.- Represent the organization at industry events, conferences, and meetings as a key ambassador and spokesperson (as needed and applicable).

Resource Management & Budgeting- Manage program budgets, ensuring efficient use of resources and adherence to financial targets.- Monitor budgets, forecast resource needs, and secure necessary resources to ensure program sustainability and scalability.- Provide mitigation plans of program risks, ensuring that risk management and compliance practices are followed.

Impact Assessment & Reporting- Drive the strategic transparency