Customer Solution Expert

**Job Description Summary**: As Customer Solution Expert reporting to our Regional Sales Manager, your key challenge will be to drive and accelerate sales growth and penetration of our Diagnostic product portfolio in Puglia, Campania, Basilicata e Molise. Targeting our Diagnostic product range particularly public and private clients, you’ll work closely with local leadership and the marketing team to identify new leads and opportunities to close

**We are the makers of possible**:
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

**Why join us?**:
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a **maker of possible**with us

**_ Bring your scientific background and your sales skills to deliver growth for BD, a global leader in Medical Technology._**

BD is a global medical technology company focused on improving drug therapies, enhancing the quality and speed of diagnosing infectious diseases, and advancing research and discovery of new drugs and vaccines. BD provides an environment which enables our highly talented workforce to be the best at their professions. We are always seeking people who have a passion and commitment to join our Company on its journey to ‘helping all people live healthy lives’.

As Customer Solution Expert reporting to our Regional sales Manager South Italy, your key challenge will be to drive and accelerate sales growth and penetration of our Diagnostic product portfolio in Puglia, Campania, Molise e Basilicata. Targeting our Diagnostic product range particularly public and private clients, you’ll work closely with local leadership and the marketing team to identify new leads and opportunities to close.

Major responsibilities include:

- Ensure the training of hospital personnel through the coaching and organization of internal courses, in order to keep customers constantly updated on the correct use of the products in use and to present the new technologies.
- Contact with clinicians (Infectivologists,, hematologists, etc.), with the health departments, with the CIO to coordinate activities related to the control of antibiotic resistance and at the same time promote Good Practice in departments for example for the protocol Blood Culture
- Prepare the most effective commercial offer according to customer needs and in line with the commercial policy.

**About you**:
Preferably educated to Microbiology you must have a proven successful lab experience track record, underpinned by solid sales skills, a real grasp of buyer/decision-maker types and the clear ability to assess and respond to customer needs.

An excellent communicator and presenter with robust interpersonal and analytical skills, you’re a flexible team player who enjoys working collaboratively within a matrix organisation.

Your ability to drive for results and meet targets complements your initiative and ability to work autonomously to generate leads, prioritise and complete. Additionally, you handle confidential information in a mature and professional manner. With intermediate level PC-literacy in MS Office, ideally you’ll also offer experience of one or more of:

- Appreciated expertise also in the molecular field.
- Fluent in English

**Residence in Puglia (Bari e provincia )**

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, fam