Lavori attuali relativi a Customer Success Executive - Milano, Lombardia - BizAway Srl
-
Manager of Customer Success
2 settimane fa
Milano, Lombardia, Italia Trustpilot A tempo pienoAs a Manager, Customer Success, you lead a team of Customer Success Managers who own customer value, adoption, and retention across our Italian market.Your primary focus is ensuring customers achieve measurable success and remain long-term advocates for Trustpilot.You are accountable for the team's customer outcomes - driving Business Adoption, high Gross...
-
Customer Success Manager II
2 settimane fa
Milano, Lombardia, Italia Hudl A tempo pienoAt Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become...
-
Customer Success Specialist
1 settimana fa
Milano, Lombardia, Italia Treatwell A tempo pienoCustomer Success Specialist CX - Categorie Protette L. 68/99In ottica di crescita del nostro Team di Customer Experience, siamo alla ricerca di un/una Customer Success Specialist, che voglia crescere con noi supportando i nostri clienti dalle prime fasi di attivazione del servizio fino alla successiva assistenza.Principali responsabilità:Facilitare...
-
Customer Success Agent
1 settimana fa
Milano, Lombardia, Italia Flatpay A tempo pienoCosa offriamo In Flatpay non ci limitiamo a rispondere alle chiamate: costruiamo relazioni, ascoltiamo con attenzione e trasformiamo ogni problema in un'opportunità. Lavorare con noi significa entrare in un ambiente dinamico, giovane e positivo, dove ci si aiuta, si cresce insieme e non manca mai il buon umore (sì, anche tra una sfida a ping-pong e una...
-
Inbound Sales Executive
1 settimana fa
Milano, Lombardia, Italia Vivid A tempo pienoAbout Vivid At Vivid, we're reimagining how individuals and businesses manage money. Our all-in-one app opens up a world of financial possibilities: invest in global stocks, ETFs, and over 150 cryptocurrencies, earn cashback on everyday purchases, and access personalised insights to make the most of your finances—all tailored to your lifestyle.For...
-
Account Executive, Enterprise
2 settimane fa
Milano, Lombardia, Italia Flexport A tempo pienoAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune...
-
Customer Service Contact Center
2 settimane fa
Milano, Lombardia, Italia BSH Home Appliances A tempo pienoTomorrow is our home.Find out how you can enjoy, grow and perform at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn't...
-
Customer Service Contact Center
2 settimane fa
Milano, Lombardia, Italia BSH Elettrodomestici Italia A tempo pienoTomorrow is our home.Find out how you can enjoy, grow and perform at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn't...
-
Enterprise Account Executive
2 settimane fa
Milano, Lombardia, Italia Adobe A tempo pienoOur CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...
-
Technical Account Manager Cluster Lead, Cloud Consulting
2 settimane fa
Milano, Lombardia, Italia Google A tempo pienoinfo_outlineXGoogle welcomes people with disabilities.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Milan, Metropolitan City of Milan, Italy; Paris, France.Minimum qualifications:Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical...
Customer Success Executive
13 ore fa
About BizAway
Here at BizAway, we Deliver the Future of Travel.
We are a solid international company with strong ambitions and great expertise. With a focus on sustainability , on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes.
We know that success comes from People and deserves to be recognized.Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture.
If you like challenges and would love to be part of one of the fastest growing B2B scale-ups, then BizAway is the company you have been looking for.
We are looking for
We are looking for a driven and enthusiastic Customer Success Executive - Dutch Speaking (m/f/d), who desires to contribute to the growth and success of our Customer Success Team.
Your role in BizAway
As a Customer Success Executive, you will manage a portfolio of BizAway clients in the BENELUX market, ensuring they are onboarded successfully, adopt the platform, renew contracts, and expand their usage. Your main responsibilities will be:
- Manage and grow a portfolio of corporate clients, ensuring satisfaction, renewal, and upsell opportunities
- Deliver seamless onboarding by tailoring BizAway's onboarding resources (guides, webinars, playbooks, training sessions) to each client's needs
- Track client health through usage data, dashboards, and NPS/CSAT surveys; anticipate risks and mitigate churn
- Drive adoption of BizAway's platform, ensuring clients maximize value from our solutions
- Proactively identify and act on upsell opportunities to expand client usage and revenue
- Collaborate closely with Sales, Support, and Product teams to ensure a smooth client experience and bring client feedback into the business
- Proactively suggest actions and campaigns to improve the customer journey and enhance growth
Your basic qualifications
- You are fluent in English and Dutch
- You have 1+ years of experience in B2B Account Management, Customer Success, or a client-facing role
- You are comfortable working with CRM tools (Salesforce preferred) and client dashboards
- You are proactive, organized, and thrive in a fast-changing environment
- You have strong communication skills and a client-first mindset
We are also interested in
- Experience in SaaS, Travel Tech, or fast-growing scale-ups
- Experience managing a large volume of B2B clients
- Additional language capabilities
Our offer
A seat on a scale-up with skyrocketing growth
Salary: Starting from level 3rd level and above, with a salary range of €30.000-€35.000 in accordance with the National Collective Agreement for the Commerce sector (CCNL Commercio).
Equity in the company (stock options plan)
Career development and the chance to specialize in scalable Customer Success
Multicultural and international team in the heart of Barcelona
Collaborative and smart environment to work and learn
Free coffee to kick-start your day and free beers to celebrate together
Friday afternoons off
Flexible working policy (3 days in the office + 2 remote)
The company ensures equal employment opportunities and pay transparency for all individuals, in compliance with Article 3 of the Italian Constitution, Legislative Decree 198/2006 (Equal Opportunities Code), Law 162/2021, EU Directive 2006/54/EC, and the more recent EU Directive 2023/970 on pay transparency. The selection process is open without any discrimination based on gender, age, sexual orientation, gender identity, disability, ethnic origin, personal beliefs, or religion. Candidates are invited to review the privacy notice pursuant to Article 13 of EU Regulation 2016/679
(GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.
