Junior Operations Coordinator

1 giorno fa

Roma, Lazio, Italia Burghesius A tempo pieno 30.000 € - 45.000 € all'ano

You will be responsible for ensuring that all properties under management are impeccably maintained, fully stocked, and always guest-ready. You coordinate with vendors and suppliers, oversee logistics for linen and cleaning services, and collaborate with housekeeping and the Reservations & Guest Experience to deliver seamless operational execution and premium guest experiences.

Key Responsibilities:

  • Conduct and document detailed property inspections before guest arrivals and after guest departures
  • Coordinate maintenance, repairs, and service calls with approved and trusted vendors
  • Oversee stock levels of essentials (toiletries, amenities, equipment, etc.) and ensure timely restocking
  • Identify and report damages, missing items, or guest/housekeeping-related issues; follow up on resolution
  • Ensure that each property is perfectly staged with welcome materials and any guest-specific extras
  • Assist in scheduling logistics, including linen deliveries, deep cleaning, seasonal maintenance, etc.
  • Support invoice processing, vendor communications, and budgeting follow-up for related operations
  • Maintain an up-to-date calendar of property interventions and coordinate timelines with all parties
  • Support onboarding of new properties into operations (checklists, inventory, quality setup)
  • Act as the point of contact for the housekeeping team and external service providers
  • Ensure compliance with brand standards across all homes at all times

Your Qualities:

  • You fluently speak English and Italian, other languages are a plus
  • You're open to working on a flexible schedule, including evenings and weekends — this is a 24/7 business
  • You're mobile and able to get around the city quickly (a bike or scooter is a plus)
  • You bring a positive attitude to your work and your team
  • You have a hands-on, "roll-up-your-sleeves" mindset
  • You're constantly looking for ways to improve systems, service, and yourself
  • You're highly organized, detail-oriented, and committed to high-quality work
  • You thrive in a fast-paced, ever-evolving startup environment
  • You're comfortable working independently but also know how to collaborate with others

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