Customer Performance

About Jobrapido

Jobrapido
is a global leader in job search and programmatic recruitment, redefining how people find jobs and how recruiters reach talent.

Active in
58 countries
, its marketplace connects
more than 120 million registered jobseekers
with relevant opportunities every day, leveraging first-party data and its advanced
AI-driven
proprietary Smart Intuition Technology to match candidates and jobs with precision, speed, and scale.

Jobespresso
is Jobrapido's new proposition – a fully managed recruitment marketing service built on its global marketplace and powered by its award-winning programmatic technology. Designed for agencies, job boards, staffing platforms, and media buyers, Jobespresso provides qualified applicants on demand across job boards, aggregators, social networks, search, and display. As
one global partner combining strategy, media buying, and delivery into one solution
, Jobespresso offers simple, transparent, and scalable recruitment marketing – as easy as drinking an espresso.

Founded in 2006 and headquartered in Milan, Jobrapido has been part of
Symphony Technology Group (STG)
since 2014.

Jobrapido is committed to a diverse and inclusive workplace. Jobrapido is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

Who are we looking for?

We are looking for a
Customer Performance & Growth Specialist (EMEA)
, based in Milan, or alternatively in the Netherlands, to accelerate hiring success across EMEA by transforming how employers run online recruitment.

The Opportunity

Are you passionate about helping clients succeed, scaling impact through data, and building long-term relationships? At Jobrapido, we're redefining how recruitment marketing is delivered in a fragmented market. As our
Customer Performance & Growth Specialist (EMEA)
, you'll sit at the intersection of sales, campaign execution, and client growth - shaping hiring outcomes for some of the most ambitious employers in the region.

Your Mission

You'll own the post-sale client experience: onboarding, consulting, growing accounts, and ensuring long-term satisfaction. You'll help clients get the best out of our performance-driven recruitment solutions and act as their strategic partner, always two steps ahead.

What will you be doing?

• Be the trusted partner
  to our clients, managing relationships from onboarding to renewal.
• Translate hiring goals
  into effective campaign strategies using our tech, data, and team.
• Identify opportunities
  to grow accounts via upsell and cross-sell.
• Provide insights & consulting
  backed by campaign data, hiring metrics, and funnel performance.
• Support Sales
  in the pre-sales process with market benchmarks and solution alignment.
• Train & onboard
  new customers with the help of product and delivery teams.
• Deliver QBRs
  and performance reporting that reinforce value and drive renewals.
• Collaborate across teams
  to improve customer experience and business growth.

About You

• 3+ years as Performance Marketeer, Online Marketing Specials, Growth Marketeer, Recruitment Marketeer.
• Data-literate: confident using campaign data, Excel, dashboards, Google Analytics, etc.
• Proven track record of growing accounts and driving upsells/cross-sells.
• Strong communication and consultative skills.
• Experience in the recruitment industry is a plus
• English proficiency, and another EU language required.
• Comfortable in a flexible, fast-paced environment.

Must Have

• Experience with ad platforms like Google Ads, Meta Ads, or programmatic tools.
• Previous experience working in an agency environment.

Bonus Point

• Familiarity with hiring funnels, CPQA/CPA models, or job advertising platforms.

What's in It for You

• High-impact role with autonomy and ownership.
• Direct influence on client success and company growth.
• Work with a fast-scaling recruitment tech leader.
• Dynamic, friendly and multicultural environment (15+ different nationalities).
• Professional growth in an attractive, ethical, growing industry.
• Competitive compensation and benefits package.
• Flexible working hours and a smart-working culture.