Chief of Operations

3 giorni fa

Milano, Lombardia, Italia Noem A tempo pieno

Head of Operations - We're Not Scaling a Cleaning Company. We're Rebuilding One.

Cleaning is a hundreds-of-billions-of-dollars industry that still runs like it's 1995.

We're applying automation, operational rigor, and AI tools to everything people assume must stay manual. Because we believe frontline workers deserve the same innovation Silicon Valley gives everyone else.

We're looking for a Head of Operations who sees operations as a product - something that can be engineered, iterated, and scaled with the precision of the best startups.

What You'll Own

  • Design and scale a tech-enabled operations engine that feels inevitable in hindsight
  • Build a system that supports cleaners like professionals, not replaceable labor
  • Use data and AI to eliminate friction: scheduling, quality, retention, training
  • Create a culture where excellence is the norm and growth is the default
  • Hire, develop, and inspire a team that wants to win together

You will be judged by outcomes, not presentations.

Who You Might Be

You might not have the "right" background — and that's a good sign.

But you think like:

  • A builder who has created teams, products, or companies from zero
  • A systems thinker - you can smell inefficiency and remove it permanently
  • A person who experiments with AI tools because you're genuinely curious
  • Someone who reads the operators and thinkers who shape how companies are made
  • (Paul Graham, Reid Hoffman, Ben Horowitz, Naval, Elad Gil, April Dunford…)
  • A leader who can walk into a warehouse or a board room and be listened to
  • Someone who is impatient when the world isn't improving fast enough

If you've raised money before, amazing.

If you've had to stretch a tiny budget into a breakthrough, even better.

Who You Are Not

  • A checklist manager
  • A title collector
  • Someone who talks like a consultant and executes like an intern
  • A person who thinks AI is a buzzword instead of a power tool

What Success Looks Like

  • Customers stay because they trust us
  • Cleaners stay because they grow with us
  • Operations scale faster than headcount
  • We become the company others copy

This isn't a maintenance job. It's a creation job.

If You Want to Build Something That Lasts

Send us:

  • What you've built
  • The problems you've solved that mattered
  • How you've used tech to multiply results
  • What vision you have for a service company that actually feels like the future

There are easier jobs.

There are no more important ones.

You can reach us in one of two ways: apply through the job listing with your CV, or send us a message on LinkedIn. We're still early — that's the fun part.

You must be based in Europe. Our team and operations are here, and we move fast. Position is currently equity based.

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