Inside Sales

Working at Freudenberg: "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

Freudenberg Sealing Technologies is a longstanding technology expert and market leader for sophisticated and novel applications in sealing technology and electric mobility solutions worldwide. Thanks to our unique materials and technology expertise, we are a proven supplier for demanding products and applications, as well as a development and service partner to customers in the automotive industries and in general industries. With our approximately 13,000 employees worldwide, we generate sales of about 2.5 billion euros.

Some of your Benefits
Cafeteria/ Canteen:
We offer fresh food on-site, both hot and cold.

Diversity & Inclusion:
We focus on providing an inclusive environment and recognize our diversity contributes to our success.

Flexible Work Models:
We allow for flexible work models to ensure both professional and personal success.

International Opportunities:
Grow in your career through international exchange and global job opportunities.

Sustainability & Social Commitment:
We support social and sustainable projects and encourage employee involvement.

Pinerolo

Hybrid Work

Freudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u.

You support our team as

Inside Sales & CRC Specialist
Responsibilities

• Customer Quotation Management: Review customer expectations, align with account managers and Lead Centers, prepare pricing, and handle the quoting process within CRM, including follow-up.
• Sample and Tooling Management: Handle all relevant sample and tool orders in alignment with the relevant production plants, including the invoicing process.
• Pricing Management: Maintain customer-specific prices in SAP and manage price increases in alignment with account managers.
• Customer Master Data Management: Ensure accurate and up-to-date customer data.
• Support on Customer Contracts: Assist with terms and conditions, commercial/logistics/price agreements.
• Commercial Handling: Manage customer-specific requirements and handle customer debit/credit notes.
• CRC coordination: is the reference person for REACH declaration.

Qualifications

• Educational Background: Bachelor's degree in Business, Sales, or a related technical field.
• Professional Experience: Previous experience in a commercial field, preferably in Customer Service or Inside Sales.
• Language Skills: Fluent in Italian, English, and French, German is a plus.
• Technical Skills: Excellent PC skills, including Microsoft Office Suite (especially Excel and Outlook), and ERP (SAP), CRM, REACH declarations.
• Customer Orientation: Strong focus on customer needs and satisfaction.
• Communication & Interpersonal Skills: Strong verbal and written communication skills, positive approach, and ability to build strong partnerships.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.