Customer Excellence Specialist

6 giorni fa

Milano, Lombardia, Italia Edenred A tempo pieno 30.000 € - 50.000 € all'ano

Vibe with us - more than 700 colleagues across Europe are looking forward to meet you We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. UTA Edenred was founded in 1963 and is now part of Edenred SE. In short: We simplify mobility.

La risorsa ricercata è un* Customer Service Operations Specialist (L.68/99) all'interno di Edenred UTA Mobility.

La risorsa ricercata è un* Customer Excellence Specialist, che verrà inserit* che verrà inserita all'interno della Direzione Customer Excellence del business IPPlus

Principali attività:

Assistenza al cliente sia telefonicamente che via e-mail out bound per pratiche amministrative (es modifiche anagrafiche nei sistemi interni utilizzati, controlli post fatturazione, assistenza generica alla forza vendita)

Gestione e smistamento giornaliera della casella di posta certificata

Supporto ufficio credito nella gestione e sistemazione anagrafica dei mandati SEPA in errore

Gestione archivio cartaceo contratti clienti

WE WILL VIBE WITH YOU
Passione per il cliente, rispetto, immaginazione, semplicità e spirito imprenditoriale sono i valori che ricerchiamo nelle nostre persone. Se ti riconosci ed hai voglia di metterti in gioco in un ambiente stimolante e multinazionale inviaci la tua candidatura e diventa anche tu un* Edenreder

Almeno 2 anni di esperienza in ruoli similari
Diploma/Laurea Triennale
Buona conoscenza di Excel e pacchetto office
Utilizzo SAP raccomandato ma non obbligatorio
 

OTHER DETAILS

Contratto: tempo determinato 
Smart-working (10 gg/mese)

Ticket Restaurant 
Piano Welfare
Assicurazione sanitaria integrativa e assicurazione vita professionale/extraprofessionale

Apply now and Vibe with us

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