Italian speaking Customer Support Representative Portogallo

1 settimana fa

Firenze Metropolitan City of Florence Italy Nexusbal A tempo pieno 30.000 € - 45.000 € all'ano


Sei un madrelingua italiano alla ricerca di un'opportunità all'estero?

Stiamo cercando Operatori di Customer Service Italiani per unirsi a un team internazionale a supporto di un cliente globale in Portogallo. Questa posizione offre l'opportunità di lavorare in un ambiente dinamico e multiculturale, sviluppando le tue competenze nel servizio clienti.

Principali responsabilità:

Gestire le richieste dei clienti tramite telefono, email e chat

Fornire informazioni sui prodotti, assistenza tecnica e risoluzione dei problemi

Offrire un servizio clienti eccellente, garantendo una customer experience positiva

Seguire le richieste dei clienti e gestire eventuali escalation

Supporto alle vendite: Fornire assistenza alle vendite inbound e promuovere i prodotti per aumentare i ricavi, garantendo la massima soddisfazione del cliente

Obiettivi di vendita: Raggiungere gli obiettivi di vendita stabiliti su base trimestrale, assicurando un'esperienza cliente di alto livello

Requisiti:

  • Italiano fluente (livello C1/C2)
  • Trasferimento in Portogallo obbligatorio
  • Ottima conoscenza dell'inglese (livello C1)
  • Eccellenti capacità di problem solving e relazionali
  • Disponibilità a spostarsi all'interno del Portogallo

Informazioni aggiuntive:

  • Esperienza pregressa nel customer service è un plus, ma non obbligatoria

Cosa offriamo:



Salario competitivo con incentivi basati sulle prestazioni

Pacchetto di trasferimento per supportarti nel tuo trasferimento in Portogallo

Formazione completa fornita per garantirti una preparazione eccellente

Opportunità di crescita professionale in un ambiente internazionale


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