Italian Customer Representative

1 settimana fa

Rome Metropolitan City of Rome Capital Italy CBT A tempo pieno 30.000 € - 50.000 € all'ano


Job Title: Italian Customer Service Representative

Location: Lisbon, Portugal

Relocation Package: Yes

Welcome Bonus: €3,000

About Us:

Join a dynamic and rapidly growing company based in Lisbon, offering top-tier customer service to clients around the world. We are looking for passionate and skilled individuals who are ready to elevate the customer experience and make a significant impact on our team. This is an exciting opportunity to live and work in the heart of beautiful Lisbon, Portugal, with a competitive relocation package and a generous €3,000 welcome bonus

Job Description:

As an Italian Customer Service Representative, you will be the primary point of contact for our Italian-speaking customers, assisting them with inquiries, resolving issues, and delivering an exceptional customer experience. You will be part of a multicultural team based in Lisbon and have the opportunity to work in an exciting, fast-paced, and collaborative environment.

Key Responsibilities:

  • Provide high-quality customer service in Italian through various channels (phone, email, chat).

  • Address customer inquiries, issues, and complaints in a timely and professional manner.

  • Provide accurate information about products, services, and policies.

  • Troubleshoot and resolve customer problems, ensuring a high level of satisfaction.

  • Maintain and update customer records and interaction history.

  • Collaborate with other departments to ensure customers receive the best possible service.

  • Contribute to the overall team success by meeting or exceeding key performance indicators (KPIs).

Qualifications:

  • Native or fluent in Italian (both written and spoken).

  • Previous customer service experience (preferably in a B2C environment).

  • Excellent communication and problem-solving skills.

  • Ability to remain calm and effective in high-pressure situations.

  • Strong interpersonal skills with a focus on customer satisfaction.

  • Ability to work both independently and as part of a team.

  • Flexibility to work in shifts, including evenings and weekends.

What We Offer:

  • A competitive salary.

  • A €3,000 welcome bonus.

  • Relocation package to help you settle in Lisbon, including support with housing, visa process (if applicable), and more.

  • Full training and continuous development.

  • Opportunity for career progression within a global company.

  • Dynamic and friendly work environment with diverse, international colleagues.

  • Access to employee benefits such as health insurance, discounts, and wellness programs.

  • A vibrant, multicultural city to live and work in, with plenty of cultural and leisure activities.

How to Apply:

If you are passionate about providing top-notch customer service and are looking for an opportunity to live in one of Europe's most beautiful cities, apply today to join our team in Lisbon

Send your resume in English or Italian to [email address]. We look forward to hearing from you


  • Italian customer service representative

    3 giorni fa

    Rome, Metropolitan City of Rome Capital, Italy Cross Border Talents A tempo pieno

    Job Title: Italian Customer Service Representative Greece (Relocation Support Offered) Location: Greece Relocation support included (accommodation + flight within EU) Job Description:We are looking for a native or fluent Italian-speaking Customer Service Representative to join our international team in Greece. You will assist customers via phone, email,...

  • Italian-speaking Customer Support Representative

    1 settimana fa

    Rome, Metropolitan City of Rome Capital, Italy CBT A tempo pieno 30.000 € - 50.000 € all'ano

    Job Title: Italian-speaking Customer Support Representative (On-site in Lisbon)Location: Lisbon, Portugal (On-site)Job Type: Full-timeSalary: Attractive salary + Signing Bonus of €3,500About the Company:We are a dynamic, global company that values customer satisfaction and service excellence. We are looking for a dedicated and passionate Italian-speaking...

  • Italian Customer Service Representative

    1 settimana fa

    Rome, Metropolitan City of Rome Capital, Italy Cross Border Talents A tempo pieno 24.000 € - 36.000 € all'ano

    Location: Lisbon, Portugal (On-site)Contract Type: 6-Month Fixed-Term Contract (CDD)Lisbon is calling Join a dynamic team in one of Europe's most vibrant and scenic cities as a Customer Service Representative. If you are fluent in Italian and eager to make a real impact in the Home Appliances industry, this is an exciting opportunity for you to thrive in a...

  • Italian Speaker Customer Experience Representative

    1 settimana fa

    Rome, Metropolitan City of Rome Capital, Italy CBT A tempo pieno 30.000 € - 40.000 € all'ano

    Job Title: Customer Experience Representative (On-site in Barcelona)Location: Barcelona, Spain (On-site)Job Type: Full-timeSalary: Competitive salary + benefitsAbout the Company:We are an innovative and customer-driven company dedicated to delivering an exceptional customer experience. We're looking for a passionate and enthusiastic Customer Experience...

  • Italian Customer Support Relocate to Athens

    1 settimana fa

    Rome, Metropolitan City of Rome Capital, Italy Cross Border Talents A tempo pieno 20.000 € - 25.000 € all'ano

    Position: Italian-Speaking Customer Support Representative Location: Athens, Greece Employment Type: Full-time, On-site Remuneration: Base salaryWe are seeking an Italian-speaking Customer Support Representative to join our clients growing team in Athens, Greece. This is a fantastic opportunity to work in an international environment while building your...

  • Customer Service Representative in Porto, Portugal

    4 settimane fa

    Rome, Italia Altro A tempo pieno

    Customer Service Representative in Porto, Portugal ( Italian Speaking) Rome, Metropolitan City of Rome Capital, ItalyJob Openings Customer Service Representative in Porto, Portugal ( Italian Speaking)About the job Customer Service Representative in Porto, Portugal ( Italian Speaking) Customer Service Representative in Porto, Portugal ( Italian...

  • Italian speaking Customer Support Agent Portogallo

    1 settimana fa

    Rome, Metropolitan City of Rome Capital, Italy Nexusbal A tempo pieno 12.000 € - 18.000 € all'ano

    Job Title: Italian Speaking Customer Support RepresentativeCompany Overview:CBtalents is a leading provider of customer support solutions for businesses in Portugal. We specialize in providing multilingual support services to help companies effectively communicate with their customers across different regions and languages. Our team is made up of dedicated...

  • Italian customer service representative

    4 settimane fa

    Rome, Italia Altro A tempo pieno

    Italian customer service representative - Relocation Offered to GreeceJoin to apply for the Italian customer service representative - Relocation Offered to Greece role at Savior Artigos Texteis LdaJob Title: Italian Customer Service Representative Greece (Relocation Support Offered)Location: Greece Relocation support included (accommodation + flight within...

  • Remote Italian speaking Customer Service Representative in Athens, Greece!

    3 ore fa

    Rome, Italia Altro A tempo pieno

    Remote Italian speaking Customer Service Representative in Athens, Greece!Join to apply for the Remote Italian speaking Customer Service Representative in Athens, Greece! role at Learning & Growth Education LtdJob OverviewJoin a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team...

  • Italian customer service representative

    3 settimane fa

    Rome, Italia Altro A tempo pieno

    Italian customer service representative - Relocation Offered to Greece Join to apply for theItalian customer service representative - Relocation Offered to Greecerole atSavior Artigos Texteis LdaJob Title:Italian Customer Service Representative Greece (Relocation Support Offered)Location:Greece Relocation support included (accommodation + flight within...