Commis de Rang

Company Description
A proposito di Orient Express
Artigiano del viaggio dal 1883, Orient Express sublima l'arte del viaggio con i suoi treni, hotel e yacht a vela di lusso. Il marchio ha appena lanciato il suo primo hotel, Orient Express La Minerva, a Roma – al quale seguirà Orient Express Venezia a Palazzo Donà Giovannelli nel 2026. L'esperienza continua con il recente lancio del treno La Dolce Vita Orient Express, seguito da Orient Express Corinthian nel 2026, il primo di due yacht a vela Orient Express, e infine, il ritorno del treno L'Orient Express sui binari. Dal 2022, Orient Express fa parte della collezione di marchi di lusso di punta del Gruppo Accor, con un'eredità centenaria nei settori alberghiero e della ristorazione di alta qualità. Nel 2024, Accor e LVMH hanno siglato una partnership strategica per accelerare lo sviluppo di Orient Express. Segui il viaggio su @orientexpress su Instagram o visita il sito web .

A proposito di Orient Express Venezia a Palazzo Donà Giovannelli
Orient Express aprirà il suo secondo hotel in Italia nell'eccezionale città di Venezia. L'architetto e interior designer Aline Amar d'Amman, insieme al suo studio Culture in Architecture, è stata incaricata di progettare e decorare gli spazi. Venezia, un tempo porta d'accesso a Costantinopoli e mitica tappa del leggendario treno Orient Express – che aprì i battenti nel 1919 con il completamento del tunnel del Sempione che collegava la Svizzera all'Italia – sarà la sede del secondo hotel Orient Express, la cui apertura è prevista per il 2026.

Job Description
Our Commis de Rang are a crucial member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Commis de Rang will assist the F&B to provide an outstanding breakfast, lunch and dinner experience in compliance with HACCP and the Hotel standards of excellence for the warmest welcome and guest centricity.

Key Responsibilities

• Ensure a timely, accurate and high-quality clearing, cleaning and setting up tables, chairs, linens, china, glass and silver flatware in an unobtrusive way to have all prepared for the service to guests,
• Take care of checking and refilling condiment containers according to HACCP and the Hotel standards and regulations,
• Support, when needed ore requested, delivery of small items e.g., soups or beverages,
• Ensure a timely, accurate and high-quality clearing, cleaning and laying of buffets,
• Participate in providing a best-in-class service to guests by welcoming them, providing water, beverages, bread and butter service, following their requests and the Hotel excellence standards,
• Be always ready to gather all guest needs and to timely fulfill all their requests,
• Ensure a synergical collaboration with the Chef de Rang, guaranteeing that the food deliveries from kitchen to the guests match all the Hotel excellence standards.

Qualifications

• Hotel School diploma with high grade,
• Minimum 2-years' experience preferably at a high-level Restaurant/Hotel in the same role,
• Flexibility and openness to cooperate with the other Restaurant lines when necessary and required,
• Guest centricity, constant high attention to details, problem solving, punctuality, proactivity, skills are a must,
• Punctuality, great attention to details, flexibility, high team working,
• Flexibility to work on several shifts, weekends and holidays,
• Italian and English good confidence are mandatory,
• Constant top-level grooming,
• Constant compliance with HACCP, Hotel's hygiene standards, procedures and code of conduct,
• Ability to work efficiently also under pressure,
• Legal right to work in Italy.

Additional Information

• A competitive package (base salary and yearly bonus)
• Medical Insurance, integrating Collective Labor Agreement one and extended to the family
• Ticket Restaurant
• Annual leave
• ALL - Heartist Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
• Learning & development: Opportunity to develop your talent and grow within your property and across the world
• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.