Consultant Information Technology

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:  and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: ETC Learning and Development Specialist
TYPE OF CONTRACT:Consultant (When Actually Employed)
UNIT/DIVISION:TECF
DUTY STATION (City, Country):Remote
DURATION:NTE working days

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. The WFP Technology Emergency Preparedness & Response Branch (TECF) is responsible for coordinating and managing the IT response to emergencies for WFP and - as the Emergency Telecommunications Cluster (ETC) lead agency - the wider humanitarian response community. As the operational branch of WFP Technology Division, this branch leads global coordination, advocacy and partnerships for the ETC and is driving realization of the ETC strategy, which seeks to ensure that all those preparing and responding to humanitarian emergencies – including disaster-affected people - have access to vital communications services.
In order to fulfil its mandate, there is a need for an ETC Learning and Development Specialist working remotely to, develop, implement, and evaluate capacity building activities for the ETC, and also support stakeholder engagement and other foundational work to strengthen management of activities.
Under the direct supervision of the Project Officer, Learning and Development, the candidate will be expected to produce learning material, including e-learning modules and class-based presentations, in a form of ready complete packages as well as deliver specific training to selected participants along with identified Subject Matter Experts (SME). The candidate will also be expected to closely coordinate with TEC colleagues, cluster partners and wider stakeholders (i.e. WFP, governments, local partners, etc), establishing lasting partnerships and capacity at global and local levels.

ACCOUNTABILITIES/RESPONSIBILITIES:

•Lead the continuous improvement of ETC course packages;

•Engage with SMEs within WFP and amongst ETC partners;

•Deliver and evaluate ETC courses;

•Post-delivery, adjust any required content to update and finalize the ETC courses for the next delivery;

•Support the ETC team with need analysis and capacity building consultation as required.

DELIVERABLES AT THE END OF THE CONTRACT:

•Deliverable 1: Deliver and evaluate primary (scheduled) phases of the ETC Coordinator Pathway to 20 participants using a combination of online modules and classroom assignments.

•Deliverable 2: Deliver and evaluate the Let's Connect Communities course to 20 participants using a combination of online modules and classroom assignments.

•Deliverable 3: Preparation, delivery, and evaluation of the gear.UP simulation exercise

•Deliverable 4: Support the design and development of a regional ICT Training

•Deliverable 5: Provide capacity building representation, guidance, and facilitation to Global ETC and partners

•Deliverable 6: Support the continuous improvement of systems and processes including updating of relevant manuals, documents, and learning paths.

QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:

•Completion of secondary school education required. University degree in Training Management, Adult Learning, Instructional Design, Human Resources Management, Social Sciences or any other relevant field, desired.

•Recognized teaching and training qualification (CTLLS/PTLLS/DTLLS) desirable.
Experience:

•10+ years of experience with at least 3+ years of training/ instructional design experience and implementation of learning development projects.

•Experience in developing high level training design documents, scripts and storyboards to support the development of online and in-class learning resources.

•Demonstrated experience in designing and delivering online and in-class learning programmes and materials in a variety of training environments for different audience groups.
Knowledge & Skills:

•Highly skilled in instructional/ training design with demonstrated ability to apply these skills across a wide range of context, media and subject matter.

•Highly skilled inter-personal and communication skills and ability to convey complex technology enhanced learning concepts in understandable terms.

•Detailed knowledge of online eLearning authoring tools, other learning technologies and a broad comprehension of how relevant internet-based tools can be used to best effect the delivery of online training solutions.

•Experience of working with and utilising a range of online authoring tools including Articulate 360 Suite.

•Skilled in giving guidance and direction to subject matter experts to promote good collaborative relationships during the development phases of training document and storyboard development

•Skilled in writing effective technical reports and communications materials.

•Exemplary presentation and teaching skills.

•Strong creative problems solving skills and ability to work without ambiguity, display a pragmatic approach to building relationships and consensus across diverse global teams.

•Strong interpersonal skills and ability to establish and maintain effective working relationships with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity;

•Ability to actively listen and incorporate different perspectives into the work process;

•Ability to plan and organize work programme; ability to work with minimum supervision under own initiative;

•Flexibility to travel to different locations including hardship duty stations to deliver training courses.
Languages:
Fluency in English language. Intermediate knowledge of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP's additional working language, Portuguese, is desirable.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: 

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.

• If you experience challenges while submitting your online application, please contact us at for technical support only.

• Please note that applications sent to this email address cannot be considered.

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.