CRM Specialist

Championing Diversity: People with disabilities encouraged to apply (L.68/99)

We Welcome Everyone

This role is part of our commitment to fostering an inclusive workplace: this is why Satispay mainly dedicates this job opportunity to candidates eligible under specific employment protection laws, including those with disabilities or other protected status, in line with Italian law (L.68/99). We encourage candidates from all backgrounds to apply.

Still willing to apply for the role? This specific application form is dedicated mainly to candidates with disabilities. However, we value diversity and talent in all its forms, and everyone is welcome to apply for a job at Satispay If you're interested in the role, but you're not a candidate with disabilities, visit the following link and apply here.

CRM Specialist

About Satispay

Satispay was born to revolutionise everyday payments – making them simple, fair, and accessible to everyone. Now, the focus has moved even further, aiming to shape the future of money.

We're a movement empowering millions of people, driven by a shared purpose to tackle big challenges. And we're just getting started. We move quickly, think boldly, and trust each other to challenge the norm, learning and growing as we go.

If you're looking for more than just your next job – if you want to build something impactful with a talented team – you're in the right place.

What you will be doing

As a CRM Specialist, you will play a pivotal role in developing and implementing ad-hoc marketing campaigns. You will work closely with cross-functional teams to drive engagement and conversion among our customer base. Here's what your day-to-day will look like:

• Campaign Strategy and Planning – Collaborate with marketing teams to define campaign objectives, target audiences, and key messaging. You'll develop detailed campaign plans and timelines to ensure alignment of campaigns with the company's overall marketing strategy.

• Campaign Execution – Create and execute CRM campaigns using various channels (email, in-app messages, etc), segment customer lists and personalize campaign content for maximum impact. You will oversee the creative development process, including copywriting and design.

• Campaign Performance Analysis – Monitor and analyze campaign performance metrics (open rates, click-through rates, conversion rates, and ROI). You will conduct A/B testing, optimize campaigns for better results, as well as generate reports and provide insights to inform future campaign strategies.

• Cross-Functional Collaboration – Work closely with sales, customer support, and product teams to align campaigns with business goals.

Who we're looking for

We need a passionate marketer who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in Does this sound like you?

• Proven Experience & Background: You hold a Bachelor's degree in Marketing and at least 2 years of direct experience in designing, managing, and optimizing CRM campaigns.

• Technical Proficiency: You have demonstrated expertise in CRM tools and marketing automation platforms.

• Organization & Autonomy: Highly organised and able to work both in team and independently.

• Adaptability: You are a quick learner and can fastly adapt your approach to different projects and evolving situations.

• Creative Thinking: You have a creative mindset and the ability to design and produce compelling campaign content.

• Analytical Mindset: You have strong analytical skills, with the crucial ability to interpret data to guide data-driven decisions.

Our benefits & perks

We believe high commitment, effort, and impact deserve to be highly rewarded and supported. That's why we created Satispay CareAbout, our way of making sure you're supported in your well-being, growth, and finances:

CareAbout health & well-being

• Unlimited paid time off

• Psychological support & mental health webinars with Serenis

• Flexible hybrid working system

• Extended parental leave

• Childcare leave

CareAbout growth & development

• Professional development programmes

• Internal mobility program

• Language classes with Preply

• Internal workshops & training

CareAbout financial support

• Stock Option Plan (with additional grants often provided based on performance)

• International relocation support

• Competitive salary

• Flexible Benefit budget

• Meal vouchers

Equal-Opportunity Employer

At Satispay, we're proud to be an equal-opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs

Learn more about us

Curious if our way of working clicks with yours? Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here.

Sounds like your kind of place?
Awesome We'd love to hear your story.

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