Key account sales manager

15 ore fa

Milano, Lombardia, Italia hlpy A tempo pieno

Key Account Sales Manager

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution

What started as a bold idea in Italy quickly expanded to France and Spain, and as of September 2024, we are proud to announce our entry into Germany This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe— and beyond.

This role aims to
drive commercial success in Italy
by connecting local market dynamics with global objectives. You will use market insights to guide decisions, execute sales strategies, and uncover new business opportunities that ensure sustainable growth. The focus is on delivering revenue results and guaranteeing an excellent client experience through strong collaboration with internal teams and effective issue resolution, reinforcing our presence and building lasting customer relationships

Responsibilities:

  • Manage and develop key
    accounts
    within the country.
  • Generate
    Up sale/Cross sale
    opportunities and
    achieve commercial targets
    with existing Customers.
  • Collaborate with the Client success delivery manager to solve Customer issues.
  • Follow up
    Contract renewals
    and support the Head of Sales in the
    Renegotiation.
  • Contributes to
    international bid responses
    with local insights.
  • Collaborate with internal teams (Operations, Product, Marketing) to ensure success.
  • Work closely with the Client Success Delivery Manager to maintain high customer satisfaction.

The ideal candidate will have:

  • Bachelor's degree in business administration, Economics, or a related field
  • 2–4 years of experience
    in account management, sales support, or customer success roles
  • High level of English, spoken and written – it's important to communicate with all countries.
  • Organizational, planning and analytical skills
  • Strong relationship-building and account management skills.
  • Commercial mindset with a focus on customer success.
  • Experience in sales support and contract management.

Your Journey in hlpy

Our team comprises a wide range of skills and experiences: we constantly encourage all our professionals and collaborators to explore
new opportunities for growth and development
.

We believe that promoting an environment where
individuals can experiment and expand their horizons
not only increases personal satisfaction but also strengthens our collective success.

Please send you CV in English

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