Customer Service Internship

2 giorni fa

Bologna, Emilia-Romagna, Italia Coesia A tempo pieno

About the Company

ACMA, headquartered in Bologna, Italy, is one of the leading manufacturers of packaging machines in the consumer goods market, with a large international share.

ACMA designs and manufactures automatic packaging machines for a range of industries, including confectionery (chocolate, baked goods, candies and gums), personal and home care (liquids, powders and bars), tea and coffee.

ACMA is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.

Coesia has 137 operating units in 36 countries, a turnover of about 2 billion euros and over 8,000 employees.

About the Role

We are looking for a 6 months Intern to support the ACMA Customer Service team in the following activities:

  • create offers and economic proposals for Spare Parts in collaboration with the tutor;
  • support the team in the spare parts business to achieve the area objectives;

this involves preparing spare parts offers; constant follow-up of the same;

creation of suggested spare parts lists;

monitoring of market penetration and new actions to increase the business;

  • support ACMA foreign company offices for the previously listed activities by supervising the progress in achieving the economic targets;
  • provide remote support to our Client Companies worldwide.

What You Need to Be Successful

  • Degree in Economics & Business Administration or Languages;
  • Excellent knowledge of English language preferably at a business level. The knowledge of a third language is highly appreciated plus (German, Spanish or French);
  • Knowledge of SAP is a favorable plus;
  • Communication skills and customer orientation;
  • Strong human relationship builder among different professional environments and diverse cultures;
  • Precise and meticulous, attention to details is fundamental;
  • Highly organized;
  • Previous experience in Customer Service will be appreciated.

Job Reference: CGS12966

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