Customer Service Internship

17 ore fa

Bologna, Emilia-Romagna, Italia ACMA, a Coesia company A tempo pieno

About the Company

ACMA is a leading organization headquartered in Bologna, Italy.

As a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce.

Our business portfolio encompasses a wide range of innovative tailor-made packaging machinery solutions, by working hand-in-hand with customers and partners.

We strive to continuously expand our offerings and enhance our capabilities to meet the evolving needs of our customers.

For more detailed information about ACMA and its comprehensive business landscape, please visit

ACMA is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 34 countries with 20 different companies and employs over 8,000 people as of 2025.

About the Role

We are looking for a 6 months Intern to support the ACMA Customer Service team in the following activities:

  • create offers and economic proposals for Spare Parts in collaboration with the tutor;
  • support the team in the spare parts business to achieve the area objectives; this involves preparing spare parts offers; constant follow-up of the same; creation of suggested spare parts lists; monitoring of market penetration and new actions to increase the business;
  • support ACMA foreign company offices for the previously listed activities by supervising the progress in achieving the economic targets;
  • provide remote support to our Client Companies worldwide.

What You Need to Be Successful

  • Degree in Economics & Business Administration or Languages;
  • Excellent knowledge of English language preferably at a business level. The knowledge of a third language is highly appreciated plus (German, Spanish or French);
  • Knowledge of SAP is a favorable plus;
  • Communication skills and customer orientation;
  • Strong human relationship builder among different professional environments and diverse cultures;
  • Precise and meticulous, attention to details is fundamental;
  • Highly organized;
  • Previous experience in Customer Service will be appreciated.

Coesia is an equal opportunity employer and embraces diversity and inclusion.

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