Head of Operations

1 ora fa

Milano, Lombardia, Italia OSL A tempo pieno

Head of Operations

OSL Pay is a forward-thinking company dedicated to revolutionizing the payments landscape. We are committed to delivering exceptional value to our clients and stakeholders through innovative solutions and operational excellence. As we continue to grow, we are seeking a dynamic and experienced Head of Operations to join our executive leadership team.

The Head of Operations is a vital member of the executive leadership team, responsible for overseeing the company's daily business operations and procedures. Reporting directly to the the General Manager, the Head of Operations will ensure operational efficiency, implement effective business strategies, and drive organizational performance in alignment with Saintpay's vision and strategic objectives.

Key Responsibilities:

  • Lead and manage the day-to-day operational activities across all departments, ensuring seamless operations and service delivery.
  • Monitor and enhance key operational processes and performance metrics to achieve optimal efficiency and effectiveness.
  • Ensure compliance with legal, regulatory, and internal governance standards to mitigate risks and maintain organizational integrity.
  • Oversee budgeting, reporting, planning, and auditing activities to ensure financial accountability and resource optimization.
  • Collaborate with the executive team to define and achieve short- and long-term business goals, aligning operational initiatives with overall company strategy.
  • Manage relationships with partners, vendors, and key stakeholders to foster collaboration and drive business success.
  • Direct the Operations Function, which includes the implementation, management, and control of all operational activities, encompassing client onboarding, monitoring, back office functions, and customer service.

Qualifications:

  • Proven experience in an operational leadership role, preferably as a Head of Operations or similar position within the financial services or technology sectors.
  • Strong understanding of operational processes, performance metrics, and compliance regulations.
  • Exceptional leadership skills with the ability to inspire and manage cross-functional teams effectively.
  • Excellent analytical and problem-solving abilities, with a focus on driving results and continuous improvement.
  • Strong communication and interpersonal skills, capable of building relationships with diverse stakeholders.
  • A strategic mindset combined with a hands-on approach to executing business operations.

About OSL

As a subsidiary of the publicly listed OSL Group (HKEX: 863.HK), OSL Digital Securities is Hong Kong's first and most established SFC-licensed and insured digital asset platform. Operating since 2018, the platform provides institutional-grade digital asset services to corporations, financial institutions, professional and retail investors.

OSL Core Values

Be customer-centered

Be a high-performing team

Be relentlessly innovative

Be direct

Be an owner

Be geared toward action

Be compliant

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