Customer Success Intern

7 giorni fa

Roma, Lazio, Italia WithLess A tempo pieno

Company Description

We are a dynamic start-up founded by two serial entrepreneurs, Gianluca Treu and Thomas Alisi, who have already achieved two impressive 8-figure exits with their previous ventures.

WithLess is already used by 10s of the most innovative Italian companies like UnoBravo, Talent Garden, SmartPricing, Casavo, MotorK etc. If you're craving a start-up adventure without the freefall, WithLess is your perfect match.

Jump on board and help us shape the future of one of the most promising start-ups in the EU.

Role Description

If you're looking to kickstart your career in tech and want a role where you
actually
make an impact, this is it.

As our Customer Success Intern, you'll be at the center of how we support and delight our customers and not "just an intern," but a key part of the team.

You'll help users get real value from the WithLess platform, solve their challenges, and turn their feedback into meaningful improvements. You'll collaborate closely with product, operations, and sales, seeing firsthand how your work shapes the customer experience.

This internship is built for growth: hands-on coaching, real responsibility, and the chance to make every interaction count. Your wins will be visible, celebrated, and directly tied to customer success.

What you'll do

  • Take part in onboarding new clients: being their first point of contact, gathering the right information, and patiently walking them through how the WithLess platform works.
  • Be a key support partner for our customers: helping them navigate the platform, answering questions, and making sure they feel guided every step of the way.
  • Build strong, meaningful relationships with users by checking in regularly, understanding their needs, and spotting opportunities to help them succeed.
  • Jump into account activities: prepping for calls, updating notes, and supporting the team during renewals or expansion conversations.
  • Work closely with our Tech and Product teams and gathering real user insights, sharing feedback, and helping shape the features our customers will love next.

What we are looking for:

  • High-energy, positive attitude – we value drive over experience
  • A confident communicator in Italian (and comfortable in English)
  • Curious, resilient, and open to feedback
  • Based in Rome and available to work from our office
  • A recent graduate or final-year student looking for a career springboard

What we offer:

  • Competitive internship pay
  • Commission for reached KPI
  • Office-based environment designed for faster learning, collaboration, and energy
  • Ready to embark on this exciting journey? Apply now and be part of something big at WithLess

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