Customer Service Intern

6 giorni fa

Milano, Lombardia, Italia Smith+Nephew A tempo pieno

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Are you looking to start your career in a global healthcare company? Join us as a Customer Service Intern and gain hands-on experience in a dynamic team that supports our customers every day. This is a hybrid role with two days per week in our Milan office (Sesto San Giovanni).

What will you be doing?

You will be part of the Global Customer Care team, supporting daily operations to ensure smooth and efficient service. Your responsibilities will include managing emails and phone calls, coordinating medical device returns with couriers, updating equipment management portals, assisting with shipments, handling invoicing for completed therapies, and supporting complaint management. Every day will bring new opportunities to learn and contribute to delivering exceptional customer experiences.

What will you need to be successful?

To thrive in this role, you will bring enthusiasm and a willingness to learn:

  • Good communication skills and a proactive attitude.
  • Proficiency in Italian and intermediate English.
  • Previous exposure to Excel (pivot tables, VLOOKUP, etc.).
  • Some prior customer service experience is a plus.
  • Ability to work collaboratively in a team and manage multiple tasks effectively

We offer:

  • Full time (39h/week) curricular or extracurricular agreement (6+6 months)
  • Hybrid model (2 times per week office / home based) – New offices in Sesto San Giovanni (Milan)
  • Paid internship (1100 euros/month)

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and patients we serve.

Inclusion and Belonging: Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about our on our website.

Your Future: Hands-on experience with tailored training and mentorship opportunities.

Work/Life Balance: Flexible arrangements and paid volunteering hours, so we can give back to our communities.

Your Wellbeing: Access to wellbeing initiatives and support programs.

Flexibility: Hybrid working model with two days in the office.

LI-BJ1 #LI_hybrid

Stay connected by joining our Talent Community .

We're more than just a company - we're a community Follow us on LinkedIn to see how we support and empower our employees and patients every day.

Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.

  • CUSTOMER SERVICE INTERN

    5 giorni fa

    Milano, Lombardia, Italia UPS A tempo pieno

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • Customer Service

    2 settimane fa

    Milano, Lombardia, Italia BEAUTY UP - Cosmetics distribution A tempo pieno

    Beauty Up Srl – Posizione aperta:Customer Service & Operations SupportBeauty Up Srl è una società italiana attiva da oltre 8 anni nella distribuzione di marchi cosmetici internazionali, con un focus su brand naturali e di tendenza provenienti da Europa e Asia.Gestiamo l'intero processo di importazione, marketing e vendita verso catene di profumerie,...

  • Customer Service

    5 giorni fa

    Milano, Lombardia, Italia Wolford A tempo pieno

    At Wolford, we lead the market with exceptional European skin wear. We believe that the future of fashion is about substance. We are on a mission to drive progress through empowerment & liberation. Sparking an united journey with passion and an entrepreneurial mind set. We are committed to a better tomorrow, an open world. Embracing uniqueness and welcoming...

  • Addetto Customer Service

    2 settimane fa

    Milano, Lombardia, Italia Adecco Italia Spa A tempo pieno

    Consultant Milano, per azienda operante nel settore illuminotecnico, ricerca un/a Addetto/a Customer Service & Logistica, una persona dinamica, precisa e con una forte attitudine alla gestione dei clienti e dei flussi operativi.La risorsa verrà inserita all'interno del team Logistica & Customer Service e sarà coinvolta in un percorso di crescita che la...

  • Customer service center specialist

    2 settimane fa

    Milano, Lombardia, Italia Adecco Italia Spa A tempo pieno

    Adecco Italia SpA, Milano Contact Center, ricerca una risorsa da inserire presso il Customer Service Center di un'importante azienda multinazionale operante nel settore medicale.Requisiti richiesti:Capacità di gestire le chiamate e le mail per richieste di assistenza per strumentazioni medicaliCapacità di interfacciarsi con clienti, fornitori, tecnici e...

  • Customer Service Specialist

    6 giorni fa

    Milano, Lombardia, Italia Off-White A tempo pieno

    THE ROLEOff-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management.WHAT YOU'LL...

  • Customer Service

    2 settimane fa

    Milano, Lombardia, Italia Sonova Group A tempo pieno

    Scopo del ruoloIl/LaCustomer Service & Order Management Specialistfornisce supporto diretto alla clientela, gestendo con precisione e tempestività le richieste dei clienti e l'inserimento degli ordini di vendita. Garantisce un'elevata qualità del servizio, contribuendo all'efficienza dei processi interni e alla soddisfazione del cliente, nel rispetto delle...

  • customer service

    5 giorni fa

    Milano, Lombardia, Italia Samsic HR Italia S.p.A. A tempo pieno

    SAMSIC HRFiliale di San BonifacioRicerca per azienda cliente multinazionale un/a:CUSTOMER SERVICE La risorsa verrà inserita a supporto dell'ufficio commerciale ed interfacciandosi regolarmente con clienti e fornitori svolgerà le seguenti attività:Gestione degli ordini e delle spedizioniInserimento preventivi e offerte commerciali a gestionaleAssistenza...

  • Customer Service Specialist

    5 giorni fa

    Milano, Lombardia, Italia Red Bull A tempo pieno

    The Customer Service Specialist represents first point of contact for Red Bull Customers providing support as well to the internal customers/stakeholders.He/she is responsible for the supply chain execution of finished goods & visibility items (VISIT) and for the fulfillment of the order to cash process and reverse.We're looking for a new team member to join...

  • Customer Service Coordinator

    2 settimane fa

    Milano, Lombardia, Italia ProduceShop A tempo pieno

    We're hiring: Customer Service Coordinator (Milan, Hybrid)About ProduceShopProduceShop is Europe's one-stop Home & Leisure destination at prices that make sense. Founded in 2015 and relaunched in October 2025 by Pasmara Srl, we bring together own-brand lines and select partner labels across indoor/outdoor furniture, décor, lighting, DIY, fitness and...