cst hr

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:  and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

TERMS OF REFERENCE
FOR SHORT-TERM/CONSULTANCY CONTRACTS
Page 1 of 3 ` 28 October 2025
JOB TITLE:
Change Management & Communication Specialist – Consultant HR
TYPE OF CONTRACT:
CST REG
UNIT/DIVISION:
HRMOI/HRM
DUTY STATION (City, Country):
HQ Rome, Italy
DURATION:
11 months
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
The office of the Human Resources Management (HRM) Programme Director is responsible for driving the HRM strategic priority of advancing people management technology and analytics, and ultimately that of excellence in people management through simplification and automation of HR processes, access to business-ready data and analytics for better decisions and unparalleled user experience.
The office's scope of work currently includes the implementation of the Workday Human Capital Management platform, People Analytics Capability Development, and other relevant projects.
ACCOUNTABILITIES/RESPONSIBILITIES:
The Employee Engagement & Communications Specialist will play a critical role in enabling WFP's HRM transformation and supporting the successful implementation of all its key initiatives in the area of technology and workforce analytics. This role will be responsible for driving employment engagements for relevant projects through the design, development and execution of targeted change management and communication interventions.
Under the general supervision and guidance of the HCM Project Change Management Lead, the Consultant will be working on the following activities:
1.
Help prepare and implement an appropriate communications and employee engagement strategy for the relevant projects.
2.
Create and execute successful communications programs that strengthen leaders, managers and employees' understanding of HR digital transformation projects, such as the Human Capital Management Platform, as well as to enable the HR digital transformation journey.
3.
Provide guidance on ways to promote collaboration and social networking tools, help the office of HRM Programme Director to leverage digital and multi-channel approaches to employee communications using technology to reach a diverse and global employee audience.
4.
Work with key stakeholders – with an emphasis on field staff - to effectively land the new HR programs being planned, to ensure leaders and managers own employee engagement, and linkage between employee engagement and business performance are clearly understood.
5.
Coordinate with key leaders in HR in HQ division as well as field offices to ensure streamlined communication internally and externally.
6.
Ensure close collaboration with counterparts in Internal Communications Division as well as HRM Communications team to align HR activities and ensure a coherent approach to communications within WFP.
TERMS OF REFERENCE
FOR SHORT-TERM/CONSULTANCY CONTRACTS
Page 2 of 3 ` 28 October 2025
7.
Generate and/or facilitate the production of content including, text, photos, videos and audio for use across a range of integrated online platforms, in order to support HR digital transformation initiatives, ensuring consistency and effectiveness with messaging.
8.
Prepare communications products and events that effectively convey the desired message to targeted audience(s).
9.
Support building of communications acumen of HRMOI staff - with a special emphasis on the field - on all aspects of business partner relationship communication, providing advice, guidance and training to ensure consistent, quality communications activities that deliver the desired impact.
10.
Coordinate and prepare accurate and timely reporting on HR digital transformation communications activities.
11.
Track and analyze communications, to identify trends and/or issues, and propose solutions and ideas to improve the effectiveness of communication strategy and activities.
12.
Oversee all website communications of HR digital transformation related initiatives.
13.
Support preparation of management decision making documents for HR Directors and other key stakeholders.
14.
Support with the visual design of key documents for the projects.
15.
Other duties as requested by the HCM Project Change Management Lead, the HCM Workday Project Director or the HRM Programme Director.
DELIVERABLES AT THE END OF THE CONTRACT:
1.
Successful implementation of communications programs that strengthen leaders, managers and employees' understanding of WFP's HR digital transformation projects
a.
Including the production of content including, text, photos, videos and audio for use across a range of integrated online platforms
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
Bachelor's degree in one Communications and/or Human Resources Management
Experience & Skills:

•
Minimum 5 years in strategic communication and staff engagement.

•
Experience with current web practices, supporting technologies, new media (including social media) to address internal communications challenges.

•
Excellent writing and editing skills.

•
Excellent graphic design skills and extensive experience from graphic design software.

•
A successful track record of implementing change efforts in a global organization with widely decentralized workforce.

•
Familiarity with the Workday Human Capital Management System is an advantage but not necessary.

•
Excellent interpersonal skills to collaborate and influence internally with various stakeholders and subject matter experts. Ability to interact effectively with stakeholders across business functions, levels and geographical areas.

•
Strong problems solving skills; ability to work with ambiguity and build consensus across diverse and global teams.

•
Ability to learn quickly, be resourceful, solutions-oriented and work under minimal guidance.

•
Strong time management skills with an ability to plan, anticipate obstacles and an ability to juggle priorities successfully, and to work on tight deadlines
TERMS OF REFERENCE
FOR SHORT-TERM/CONSULTANCY CONTRACTS
Page 3 of 3 ` 28 October 2025
Languages:
Fluency in oral and written English and ideally with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP's working languages).
 

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: 

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.