Corporate CRM Specialist

1 settimana fa

Milano, Lombardia, Italia MAPEI A tempo pieno 40.000 € - 80.000 € all'ano
Description

For the strengthening of the IT - CRM team in Milan we are looking for a/an:

Corporate CRM Specialist

The person will be involved in analysis and develop of features to support the activities of our subsidiaries.

Main activities:

  • The CRM Analyst will be responsible for maintaining customer relationship software;
  • Analyze customer data to identify trends and opportunities for business growth;
  • Create reports and dashboards to communicate key metrics to management and stakeholders;
  • Collaborate with cross-functional teams to drive improvements in customer experience, retention, and acquisition;
  • Collaborate with business analysts, project managers, and clients to gather and analyze requirements;
  • Ensure the data quality and accuracy of customer information;
  • Stay up-to-date with best practices and new developments in CRM and customer data management;
  • Create and maintain technical documentation for developed solutions;
  • Troubleshoot and resolve issues related to Dynamics 365 CRM applications;
  • Stay up-to-date with the latest developments and best practices in Dynamics 365 and related technologies.

Requirements:

  • Bachelor's degree in Information Technology, Business, Marketing, Statistics, or related field;
  • Welcome experience with Microsoft Dynamics;
  • Strong communication and interpersonal skills;
  • Ability to work as part of a team;
  • Strong analytical and problem-solving skills;
  • Excellent communication and collaboration abilities;
  • Very good English;
  • Welcome knowledge of a second language. 

Additional Information:

  • Contract: To be evaluated based on candidate's seniority.
  • Place of work: Milan

Company Philosophy: 

  • Innovation and specialization 
  • Internationalization. 
  • Social and environmental sustainability
  • People at the center
  • Equal opportunity and inclusion

Benefits:

  • Continuing education and development
  • Corporate Welfare
  • CCNL funds (health and pension insurance)
  • Corporate conventions 

Who we are:

Mapei, founded in 1937 in Milan, is a leader in the development, production and distribution of chemical products and solutions for the building industry, with more than 24 Lines of Business capable of responding to any need in the world of construction.

The Group currently involves more than 12,000 people worldwide and is composed of 102 Subsidiaries with 81 production plants on 5 continents and 32 research centers.   

Working in Mapei means being part of a winning team with a great sense of belonging and values. 

We look for people with strong motivation, flexibility and passion oriented to develop their skills and always be one step ahead.

MAPEI, the most important worksite for your Talent

The company guarantees the processing of data in accordance with European Regulation No. 2016/679, referring to the privacy policy available by continuing with this application. The search is aimed at candidates of both sexes.  (L. 903/77). 

  • Corporate CRM Specialist

    5 giorni fa

    Milano, Lombardia, Italia Mapei Candidate Experience Site A tempo pieno

    For the strengthening of the IT - CRM team in Milan we are looking for a/an:Corporate CRM SpecialistThe person will be involved in analysis and develop of features to support the activities of our subsidiaries.Main activities:The CRM Analyst will be responsible for maintaining customer relationship software; Analyze customer data to identify trends and...

  • Corporate CRM Specialist

    5 giorni fa

    Milano, Lombardia, Italia Mapei A tempo pieno

    Mapei, fondata nel 1937 a Milano, è una realtà leader nello sviluppo, nella produzione e distribuzione di prodotti chimici e soluzioni per l'edilizia, conoltre 24 Linee di Businessin grado di rispondere a qualsiasi necessità nel mondo delle costruzioni.Attualmente il Gruppo coinvolgeoltre persone nel mondoed è composto da 102 Consociate con 81...

  • CRM Specialist

    5 giorni fa

    Milano, Lombardia, Italia MAPEI Corporation A tempo pieno 40.000 € - 80.000 € all'ano

    Per il potenziamento del team IT - CRM di Milano stiamo cercando un/una CRM Specialist.Entrerai nel team IT-CRM Corporate e contribuirai a progettare, evolvere e amministrare soluzioni su Microsoft Dynamics 365 Customer Engagement per le nostre consociate globali, con focus su Sales, Marketing e Customer Service, integrazioni e qualità del dato.Cosa...

  • CRM & Clienteling Specialist

    5 giorni fa

    Milano, Lombardia, Italia Buccellati A tempo pieno

    We are seeking a highly motivated and detail-oriented CRM & Clienteling Specialist to join our HQ.The ideal candidate will have a passion for luxury and a proven track record of success in a customer-centric environment. As a CRM & Clienteling Specialist, you will be responsible for supporting our CRM initiatives, ensuring data accuracy, and providing...

  • CRM Specialist

    2 settimane fa

    Milano, Lombardia, Italia La Redoute. A tempo pieno 35.000 € - 55.000 € all'ano

    Do you want a job that matches your ambition and your lifestyle?Read on to discover the profile we're looking for From its beginnings as a wool mill, La Redoute is a French brand that has forged unique relationships with its customers for the past 180 years – yesterday through its catalogue, today on the web. We are a mainly digital player, selling Home...

  • CRM Specialist

    2 settimane fa

    Milano, Lombardia, Italia 8900fc22-6096-4d59-b42c-569b5f74ac73 A tempo pieno 30.000 € - 60.000 € all'ano

    Do you want a job that matches your ambition and your lifestyle?Read on to discover the profile we're looking for From its beginnings as a wool mill, La Redoute is a French brand that has forged unique relationships with its customers for the past 180 years – yesterday through its catalogue, today on the web. We are a mainly digital player, selling Home...

  • CRM Specialist – Clienteling

    2 settimane fa

    Milano, Lombardia, Italia 4dadbfed-8b91-42e9-a8b5-7803ce4c0c95 A tempo pieno 40.000 € - 60.000 € all'ano

    We're looking for a motivatedCRM Specialistto support the implementation and execution of our CRM & Clienteling roadmap across brands and regions. In this role, you'll collaborate with Marketing, Retail, and Digital teams to deliver data-driven initiatives that enhance customer engagement, conversion, and lifetime value.What you'll do:Execute CRM and...

  • Junior CRM Specialist

    3 giorni fa

    Milano, Lombardia, Italia IQVIA A tempo pieno 30.000 € - 45.000 € all'ano

    On behalf of our Client an important pharmaceutical company, IQVIA is looking for a motivated and passionate Junior CRM Specialist.The successful candidate will be involved in the management and optimization of CRM (Customer Relationship Management) activities, with the aim of improving customer relationships, and supporting the team in achieving business...

  • Corporate Tax Specialist

    2 settimane fa

    Milano, Lombardia, Italia Recordati A tempo pieno 40.000 € - 80.000 € all'ano

    Job Purpose We are looking for a Tax Specialist dealing with all national and international tax related topics: Corporate tax, International tax policies and transfer pricing issues.  Key Responsibilities The Tax Specialist will be responsible for:•    Draft and manage intercompany agreements;•    Tax planning and optimization activities for all...

  • Corporate Finance

    5 giorni fa

    Milano, Lombardia, Italia Pirola Pennuto Zei & Associati A tempo pieno 30.000 € - 60.000 € all'ano

    Pirola Corporate Finance S.p.A., a strategic finance advisory company specialising in providing consultancy services in extraordinary finance transactions, is looking for a Business Development Specialist for the Milan office.The selected person, inserted in the Business Development function, will have as its main objectives: The development of Pirola...