Lcl Customer Experience Agent
3 ore fa
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century.Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.Join us as we harness cutting-edge technologies and unlock opportunities on a global scale.Together, let's sail towards a brighter, more sustainable future with Maersk.We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.In this role, we can offer a full-time role, with flexible working arrangements, such as hybrid working up to 60%, adjusted working hours, and other alternative working patterns.We are looking for an LCL Customer Experience Agent to join our Customer Experience team in Italy.She/He will manage the LCL import and export operations, from booking to the delivery, in compliance with all company procedures.Main tasks Supervises booking, gives quotations on LCL import and export, handles entries, completes BoL and seafreight documents; Supervise the carrier booking transactions and follows the billing; Maintains relationships with Maersk offices at destination/origin, customers, and vendors; Offers assistance in the resolution of customers queries and issues, both in Italian and English; Data processing and reports.We are looking for: Experience in managing import /export operations is a plus; Good knowledge of MS Office; Good English and Italian command, both written and spoken; Good communication skills; Detail orientation and hands-on approach; Problem solving skills, willing to learn and highly responsible.?? Location : The position is placed in Genoa, or Milan (Italy).Nor Visa nor relocation support provided.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process.If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing
-
GENOVA, Italia Altro A tempo pienoCustomer Experience Agent Maternity Cover Maersk is looking for a Customer Experience Agent to cover a maternity leave in either Genoa or Milan, Italy.As a Customer Experience Agent you will provide services to direct customers and onboard them to the Maersk environment, applying end-to-end shipping process, case management, customer onboarding and...
-
GENOVA, Italia Maersk A tempo pienoCustomer Experience Agent Maternity CoverMaersk is looking for a Customer Experience Agent to cover a maternity leave in either Genoa or Milan, Italy.As a Customer Experience Agent you will provide services to direct customers and onboard them to the Maersk environment, applying end-to-end shipping process, case management, customer onboarding and...
-
GENOVA, Italia Maersk A tempo pienoA global logistics company is seeking a Customer Experience Agent to cover maternity leave in Genoa or Milan.This full-time role involves providing exceptional customer support, managing shipment processes, and building strong customer relationships.Candidates should have a customer-centric mindset, excellent communication skills, and professional...
-
Hybrid Customer Experience Agent
9 minuti fa
genova, Italia Damco Spain SL A tempo pienoA logistics company is seeking a Customer Experience Agent in Genoa or Milan, Italy. The role demands excellent communication and problem-solving skills while fostering strong customer relationships. Candidates should have a customer-centric mindset, bilingual proficiency in English and Italian, and a willingness to engage in a hybrid working model up to...
-
genova, Italia Altro A tempo pienoA global logistics company is seeking a Customer Experience Agent to cover maternity leave in Genoa or Milan. This full-time role involves providing exceptional customer support, managing shipment processes, and building strong customer relationships. Candidates should have a customer-centric mindset, excellent communication skills, and professional...
-
Hybrid Customer Experience Agent – Shipping
22 minuti fa
Genova, Italia Maersk A tempo pienoA leading logistics company is seeking a Customer Experience Agent in Genoa or Milan. This role offers flexible working arrangements and involves managing shipment processes, ensuring customer satisfaction, and providing proactive support. The ideal candidate will have a strong customer-centric mindset, excellent communication and relationship-building...
-
Customer Experience Agent
11 minuti fa
genova, Italia Damco Spain SL A tempo pienoIf you love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you. Whilst the role is advertised as full‑time, we can offer flexible working arrangements for this role, such as hybrid working up to max 60% of the working time, adjusted working hours, and other...
-
Customer Experience Agent
2 minuti fa
genova, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoIf you love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.Whilst the role is advertised as full‑time, we can offer flexible working arrangements for this role, such as hybrid working up to max 60% of the working time, adjusted working hours, and other...
-
Customer Experience Agent
1 settimana fa
Genova, Italia Altro A tempo pienoWe're Hiring: Customer Experience Agent Do you love connecting with people from all over the world — customers, suppliers, and colleagues alike? If so, this could be the perfect opportunity for you. Whilst the role is advertised as full-time, we can offer flexible working arrangements for this role, such as hybrid working up to max 60% of the working time,...
-
Hybrid Global Customer Experience Agent
1 settimana fa
Genova, Italia Altro A tempo pienoA multinational shipping company is seeking a Customer Experience Agent to provide exceptional services and support customers in the shipping process. This role involves building relationships, managing shipments, and working in a KPI-driven environment. Candidates should possess excellent communication skills and be proficient in both English and Italian....
