Customer Intelligence Specialist
2 settimane fa
Job Description Shape the Future of Payments with Nexi in **** Envision a world where every transaction feels effortless, safe, and connected.At Nexi, we're leading this transformation, building tools and solutions that redefine how the world pays.By joining us, you'll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.Context SME Factory is a business unit within the Customer Intelligence team, part of the SME Marketing division.The unit s objective is to manage SME Customers through outbound phone marketing campaigns focused on upselling, cross-selling of POS solutions and value-added services and prevention / retention management.Main Responsibilities The resource will be responsible for: Participating in the design of initiatives targeting current customers and prospects, actively contributing both in the ideation phase and during operational go-live and call listening sessions Coordinating with internal and external stakeholders to plan monthly campaigns Monitoring activity KPIs and supporting the campaign cost definition process Managing external vendors providing outbound services Coordinating with internal departments for the supplier invoicing process Optimizing campaign performance: analyzing outbound activity results to identify areas for improvement and propose corrective and enhancement actions Required Skills Experience in managing outbound campaigns or operational marketing Strong coordination and project management skills with multiple stakeholders Analytical skills and familiarity with KPIs, conversion rates, and ROI Knowledge of CRM tools and campaign management platforms (e.g., Salesforce, Genesys, HubSpot) Result-oriented mindset and focus on customer experience Effective communication and negotiation skills, especially in supplier management Proactive attitude, initiative, and ability to work in a team Responsibilities QUALIFICATIONS
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Sr Sales Specialist
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Milano, Italia SAS Institute Inc A tempo pieno: **Senior Sales Specialist - CI Solutions** **Strategic Customers** Are you a problem solver, explorer, and knowledge seeker - always asking, “What if?” If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters - whether you’re developing algorithms, creating customer experiences or answering critical...
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Customer Intelligence Specialist
2 settimane fa
Milano, Italia Nexi Italy A tempo pienoJob DescriptionShape the Future of Payments with Nexi in ****Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we're leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you'll play a part in creating the next generation of digital payments in an innovative,...
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Customer Intelligence Specialist
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milano, Italia Nexi Italy A tempo pienoJob DescriptionShape the Future of Payments with Nexi in 2025Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative,...
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Customer Intelligence Specialist
6 giorni fa
Milano, Italia Nexi Italy A tempo pienoJob DescriptionShape the Future of Payments with Nexi in ****Envision a world where every transaction feels effortless, safe, and connected.At Nexi, we're leading this transformation, building tools and solutions that redefine how the world pays.By joining us, you'll play a part in creating the next generation of digital payments in an innovative,...
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Customer Intelligence Specialist
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Milano, Italia Nexi Italy A tempo pienoJob Description Shape the Future of Payments with Nexi in 2025 Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative,...
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Customer Intelligence
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Milano, Italia Brambles Group A tempo pienoCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...
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AI-Enhanced Customer Support Specialist
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AI-Enhanced Customer Support Specialist
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milano, Italia Elty di DaVinci Salute A tempo pienoCustomer Support Specialist - Partita IVACustomer Support Specialist - Partita IVA5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools...
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Customer Care Specialist
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Unieuro - Junior Market Intelligence Specialist
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Provincia di Milano, Lombardia, Italia Unieuro A tempo pienoUnieuro, con una rete capillare di oltre 500 punti vendita su tutto il territorio nazionale tra negozi diretti, affiliati e la sua piattaforma digitale unieuro.it, è la più grande catena italiana di elettronica di consumo e di elettrodomestici. Unieuro Batte. Forte. Sempre. **Unieuro - Junior Market Intelligence Specialist**: Per ampliare il nostro Team di...
