Lavori attuali relativi a Reefer & Cold Chain Customer Experience Agent Maternity Cover - GENOVA - Altro
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GENOVA, Italia Maersk A tempo pienoReefer Customer Experience Specialist - Hybrid (Maternity)GenovaEUR ***************6 giorni faA leading logistics company is seeking a Reefer Customer Experience Agent (Maternity cover) in Genoa or Milan, Italy.The ideal candidate will manage customer onboarding, dispute management, and shipment processes while delivering proactive customer...
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Reefer Customer Experience Specialist
31 minuti fa
Genova, Italia Maersk A tempo pienoReefer Customer Experience Specialist - Hybrid (Maternity) Genova EUR 30.000 - 45.000 6 giorni fa A leading logistics company is seeking a Reefer Customer Experience Agent (Maternity cover) in Genoa or Milan, Italy. The ideal candidate will manage customer onboarding, dispute management, and shipment processes while delivering proactive customer support....
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Genova, Italia Maersk A tempo pienoOverview If you love talking to a wide array of people during the day from customers, suppliers and colleagues around the globe then this is the job for you. The role is advertised as full-time but we can offer flexible working arrangements for this role such as hybrid working up to max 60% of the working time, adjusted working hours and other alternative...
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GENOVA, Italia Maersk A tempo pienoA global logistics company is seeking a Customer Experience Agent to cover maternity leave in Genoa or Milan.This full-time role involves providing exceptional customer support, managing shipment processes, and building strong customer relationships.Candidates should have a customer-centric mindset, excellent communication skills, and professional...
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GENOVA, Italia Altro A tempo pienoCustomer Experience Agent Maternity Cover Maersk is looking for a Customer Experience Agent to cover a maternity leave in either Genoa or Milan, Italy.As a Customer Experience Agent you will provide services to direct customers and onboard them to the Maersk environment, applying end-to-end shipping process, case management, customer onboarding and...
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GENOVA, Italia Maersk A tempo pienoCustomer Experience Agent Maternity CoverMaersk is looking for a Customer Experience Agent to cover a maternity leave in either Genoa or Milan, Italy.As a Customer Experience Agent you will provide services to direct customers and onboard them to the Maersk environment, applying end-to-end shipping process, case management, customer onboarding and...
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Hybrid Reefer Cx Specialist
3 ore fa
GENOVA, Italia Maersk A tempo pienoA leading logistics company is looking for a Reefer Customer Experience Specialist to oversee customer onboarding and dispute management in Genoa, Italy.The ideal candidate needs to provide proactive customer support and manage shipment processes.Proficiency in both English and Italian is necessary for this hybrid role, which focuses on building strong...
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Hybrid Reefer CX Specialist
33 minuti fa
Genova, Italia Maersk A tempo pienoA leading logistics company is looking for a Reefer Customer Experience Specialist to oversee customer onboarding and dispute management in Genoa, Italy. The ideal candidate needs to provide proactive customer support and manage shipment processes. Proficiency in both English and Italian is necessary for this hybrid role, which focuses on building strong...
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Hybrid Customer Experience Agent
32 secondi fa
genova, Italia Damco Spain SL A tempo pienoA logistics company is seeking a Customer Experience Agent in Genoa or Milan, Italy. The role demands excellent communication and problem-solving skills while fostering strong customer relationships. Candidates should have a customer-centric mindset, bilingual proficiency in English and Italian, and a willingness to engage in a hybrid working model up to...
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Hybrid Customer Experience Agent – Shipping
14 minuti fa
Genova, Italia Maersk A tempo pienoA leading logistics company is seeking a Customer Experience Agent in Genoa or Milan. This role offers flexible working arrangements and involves managing shipment processes, ensuring customer satisfaction, and providing proactive support. The ideal candidate will have a strong customer-centric mindset, excellent communication and relationship-building...
Reefer & Cold Chain Customer Experience Agent Maternity Cover
6 ore fa
OverviewIf you love talking to a wide array of people during the day from customers, suppliers and colleagues around the globe then this is the job for you.The role is advertised as full-time but we can offer flexible working arrangements for this role such as hybrid working up to max 60% of the working time, adjusted working hours and other alternative working patterns.RoleAs Reefer Customer Experience Agent Maternity cover you will provide services to direct customers and onboard them to the Maersk environment.Activities may include the following (but are not limited to): End-to-end shipping process, Case Management, Customer onboarding and relationship management, dispute management, online assistance, cross-selling and more.Key responsibilitiesExperience or strong interest for FCL import-export operations.Taking responsibility for customers experience by managing shipment processes in compliance with company procedures and regulatory requirements for both Import and Export ensuring its smooth execution.Being fully responsible for customers satisfaction building strong relationships with them and understanding their business service needs drivers and desires with a constant focus on driving new business opportunities.Delivering proactive customer support tracking shipments and notifying our customers about any deviations from the original transport plan recommending potential solutions or alternatives.Understanding KPI-oriented environment meeting/exceeding local targets including up-selling our end-to-end products identifying areas of improvement.We are looking forCustomer-centric mindset focused on delivering exceptional Customer Support.Excellent communication problem-solving and relationship-building skills.Good planning skills and the ability to work under pressure to the deadlines.Basic computer literacy.Professional proficiency in English and ItalianJob locationGenoa or Milan, ItalyAdditional detailsNo relocation or visa support will be provided for this position.This is a maternity cover.Required ExperienceUnclear SeniorityWe offer informationIf you love talking to a wide array of people during the day from customers, suppliers and colleagues around the globe then this is the job for you.The role is advertised as full-time but we can offer flexible working arrangements for this role such as hybrid working up to max 60% of the working time, adjusted working hours and other alternative working patterns.As Reefer Customer Experience Agent Maternity cover you will provide services to direct customers and onboard them to the Maersk environment.Activities may include the following (but are not limited to): End-to-end shipping process, Case Management, Customer onboarding and relationship management, dispute management, online assistance, cross-selling and more.Key responsibilities:Experience or strong interest for FCL import-export operations.Taking responsibility for customers experience by managing shipment processes in compliance with company procedures and regulatory requirements for both Import and Export ensuring its smooth execution.Being fully responsible for customers satisfaction building strong relationships with them and understanding their business service needs drivers and desires with a constant focus on driving new business opportunities.Delivering proactive customer support tracking shipments and notifying our customers about any deviations from the original transport plan recommending potential solutions or alternatives.Understanding KPI-oriented environment meeting/exceeding local targets including up-selling our end-to-end products identifying areas of improvement.We Are Looking For:Customer-centric mindset focused on delivering exceptional Customer Support.Excellent communication problem-solving and relationship-building skills.Good planning skills and the ability to work under pressure to the deadlines.Basic computer literacy.Professional proficiency in English and ItalianJob location: Genoa or Milan, ItalyRelevant dataNo relocation or visa support will be provided for this position.This is a maternity cover.If you have been reading so far we are glad to see you are interestedIf you could see yourself in this role we are very much looking forward to your application.For your application to be accepted please send your CV in English .Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking.Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process.If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .To applyRequired Experience: Unclear Seniority#J-*****-Ljbffr
