Lavori attuali relativi a Customer Journey - Bardi - Sisal
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Data Customer Journey Analyst
2 giorni fa
Bardi, Italia Adecco Italia A tempo pienoOverviewAdecco Italia, filiale Milano Sales & Merchandising, ricerca per Azienda Cliente, leader nel settore Automotive, una figura da inserire come Data Customer Journey Analyst. Supporto al team Brand Communication per l'ottimizzazione del Customer journey aziendale, come ad esempio il supporto al coordinamento di campagne di comunicazione, lanci di...
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Data Customer Journey Analyst
2 giorni fa
bardi, Italia Adecco Italia A tempo pienoOverviewAdecco Italia, filiale Milano Sales & Merchandising, ricerca per Azienda Cliente, leader nel settore Automotive, una figura da inserire come Data Customer Journey Analyst. Supporto al team Brand Communication per l'ottimizzazione del Customer journey aziendale, come ad esempio il supporto al coordinamento di campagne di comunicazione, lanci di...
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Ai-Tech Customer Support Specialis
1 giorno fa
Bardi, Italia Codice 1% A tempo pienoJoin Concentrix in Warsaw!About the Job: Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market!We're on the lookout for Danish & English-speaking Customer Support Specialists to join our SAS team.This is your chance to make an impact, elevate your career, and be part of something big!
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Customer Success Manager
3 ore fa
Bardi, Italia Skillvue A tempo pienoOverviewWe are a fast-growing HR tech startup in Italy.Skillvue is a Skill AI Assessment platform (SaaS) to hire top-skilled candidates and measure employee skill, culture, and leadership at scale to upskill and grow the workforce by leveraging AI.In today's evolving labour market, skills have become the top priority for HR departments, and their importance...
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Italian Customer Service Representative
4 giorni fa
Bardi, Italia Cbtalents A tempo pienoCustomer Service Representative (Italian Speaking) Remote from Greece with Relocation SupportFull-Time | Remote | Digital Projects | International TeamAre you fluent in Italian and ready to take your career international?Join a global customer service team supporting well-known digital brands from anywhere in Greece .Whether you're already based in Greece or...
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Customer Communication Senior Expert
2 giorni fa
bardi, Italia Unipol Assicurazioni A tempo pienoSii tra i primi a mandare la candidatura.Descrizione del lavoroUnipol Assicurazioni S.p.A., compagnia multi-ramo del Gruppo Unipol, leader in Italia nei rami Danni, per una evoluzione della propria strategia di personalizzazione e innovazione digitale nella relazione con il cliente, è alla ricerca di un professionista da inserire nel ruolo di:Sede di...
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Customer Communication Senior Expert
2 giorni fa
bardi, Italia Unipol Assicurazioni A tempo pienoSii tra i primi a mandare la candidatura.Descrizione del lavoroUnipol Assicurazioni S.p.A., compagnia multi-ramo del Gruppo Unipol, leader in Italia nei rami Danni, per una evoluzione della propria strategia di personalizzazione e innovazione digitale nella relazione con il cliente, è alla ricerca di un professionista da inserire nel ruolo di:Sede di...
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Customer Service Specialist 1-Year Fixed Term
1 giorno fa
Bardi, Italia Red Bull A tempo pienoResponsibilities and Customer ServiceShared responsibility on customer satisfaction and customers related KPIs.Track delivery from 3PL to end customer ensuring high quality service.Work towards the resolution of operational issues originating both from the 3PL and customer.Responsible for the creation and update of the relevant master data related to...
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Customer Communication Senior Expert
2 giorni fa
Bardi, Italia Unipol Assicurazioni A tempo pienoSii tra i primi a mandare la candidatura. Descrizione del lavoro Unipol Assicurazioni S.p.A. , compagnia multi-ramo del Gruppo Unipol, leader in Italia nei rami Danni, per una evoluzione della propria strategia di personalizzazione e innovazione digitale nella relazione con il cliente, è alla ricerca di un professionista da inserire nel ruolo di: Sede di...
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Customer Communication Senior Expert
4 giorni fa
Bardi, Italia Unipol Assicurazioni A tempo pienoSii tra i primi a mandare la candidatura. Descrizione del lavoro Unipol Assicurazioni S.p.A. , compagnia multi-ramo del Gruppo Unipol, leader in Italia nei rami Danni, per una evoluzione della propria strategia di personalizzazione e innovazione digitale nella relazione con il cliente, è alla ricerca di un professionista da inserire nel ruolo di: Sede di...
Customer Journey
8 ore fa
About UsFlutter, the world's largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal, Snai and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.Location:Rome/Milan/Porcari (LU)What you'll doManage the Content Management System for the website, app, and all PokerStars properties, ensuring content is always accurate and up to date.Implement and update content and graphics in line with the publishing calendar, reflecting major Poker and Sports events, as well as Casino content priorities.Maintain a high level of accuracy and attention to detail, ensuring all content remains relevant for different customer segments.Monitor and quickly fix bugs or inconsistencies in website and app content.Manage the Content Management System for Landing PagesWork closely with the Customer Operations and commercial teams to ensure seamless alignment between marketing, promotions, and customer experience.Manage banner placements across the website, ensuring the right promotions are displayed at the right time.Request and oversee design team deliverables, ensuring that all banners and content are always on-brand.Be available for on-duty work during special events, ensuring real-time content updates and smooth execution.Embrace PokerStars\' tone of voice, ensuring consistency across all customer-facing content.Monitor content performance data and develop dedicated analyses and reports.Analyze customer journeys, identify pain points, and propose innovative solutions to enhance the experience and content engagement.Manage A/B testing planning and execution, leveraging insights to refine content delivery and enhance customer experiences.Use data-driven approaches to ensure all initiatives are aligned with customer needs and market trends.What you'll bringProven experience managing a CMS for a website, app, or digital platform.Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.Ability to work efficiently under time pressure, especially for real-time content updates.Basic troubleshooting skills to fix content-related bugs.Excellent communication skills to coordinate with multiple teams, including Customer Operations, Commercial and Design.Familiarity with banner management and digital publishing workflows.Data-driven approach and familiarity with analysis and reporting.Ability to analyse and optimize users' content-consumption journeys.Passion for sports, sports betting, and poker is a strong plus.Ability to embrace and maintain the brand's tone of voice, ensuring a consistent user experience.Willingness to be on call for key sporting and gaming events that require immediate content updates.Why choose usPermanent contract, with Hybrid work.A dynamic environment within the world's largest online gaming group.Opportunities for learning, growth and cross-country collaboration.Meal allowance.Supplemental Health Insurance.Choose us also forAn inclusive work environment and participate in all our initiatives focused on Diversity & Inclusion.Well-Being Support: online meditation courses, medical online service and counselling with the help of certified psychologists and coaches.Learning and Development: access a platform full of training courses, join workshops, conferences.Exploit our FlexiLearning program, which allows you to dedicate at least 4 working hours per month for your professional growth.Parental Leave Packages: additional support for you, children and financial aid for mothers.Volunteering during your working hours.Much more about usHave a look at our amazing blog Inside.Hear directly from our employees at the following link: InsideReviews and comments from our Glassdoor and Indeed pages.Put yoursEqual OpportunityFlutter is an Equal Opportunity Employer.Diversity and Inclusion are fundamental values for us.We welcome any candidate without distinction of age, culture, religion, ethnicity, sexual orientation, gender identity and expression.#J-*****-Ljbffr
