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Customer Service Advisor
5 ore fa
Cross Border Talents is a leading global recruitment company that specializes in sourcing top talent for businesses across various industries.Our mission is to connect companies with the best candidates and help individuals find fulfilling career opportunities.Job OverviewWe are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor.As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and building strong relationships.ResponsibilitiesAct as the first point of contact for all customer inquiries and provide timely and accurate responsesBuild and maintain strong relationships with clients and candidates, ensuring their needs are met and exceededUnderstand and effectively communicate the company\'s products and services to clients and candidatesHandle and resolve customer complaints and concerns in a professional and timely mannerCollaborate with cross-functional teams to ensure a seamless customer experienceMaintain accurate and up-to-date customer records and documentationContinuously seek opportunities to improve and enhance the customer service experienceQualificationsHigh school diploma or equivalent; Bachelor\'s degree preferredExcellent communication and interpersonal skillsStrong problem-solving and conflict resolution abilitiesAbility to handle multiple tasks and prioritize effectivelyBenefitsPaid time off and holidaysPositive and collaborative work environmentOpportunity to move to Lisbon with paid accommodation and billsIf you are a driven and customer-oriented individual looking to join a dynamic and growing company, we would love to hear from you.#J-*****-Ljbffr
