Italian Speaking Customer Service For Energy Company

7 ore fa


GENOVA, Italia Mercier Consultancy Md A tempo pieno

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for a leading Energy Company.This remote position' based in Greece' is perfect for individuals who are passionate about renewable energy and customer service.You will play a pivotal role in assisting customers with their inquiries while providing comprehensive support in Italian.Key Responsibilities - Handle customer inquiries regarding energy services' billing' and account management via phone' email' and chat in Italian.- Provide detailed information about energy plans' pricing options' and sustainability initiatives.- Assist customers with account setup' service modifications' and troubleshooting issues.- Resolve customer complaints and inquiries efficiently' ensuring a positive experience.- Document all customer interactions in the CRM system for accurate record-keeping.- Collaborate with internal teams to improve service delivery and enhance customer satisfaction.- Stay informed about industry trends and updates in the energy sector to provide relevant assistance.Requirements - Fluency in Italian (both written and spoken) is essential, knowledge of English is a plus.- Previous experience in customer service' preferably in the energy or utilities sector.- Strong communication skills with a customer-oriented mindset.- Ability to troubleshoot and resolve issues effectively with patience.- Excellent organizational skills and the ability to manage multiple inquiries in a remote setting.- Proficiency in using CRM software and other digital communication tools.- Must have a reliable internet connection and a suitable workspace for remote work.



  • Genova, Italia Mercier Consultancy MD A tempo pieno

    Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for a leading Energy Company. This remote position' based in Greece' is perfect for individuals who are passionate about renewable energy and customer service. You will play a pivotal role in assisting customers with their inquiries while...


  • Genova, Italia Mercier Consultancy MD A tempo pieno

    Mercier Consultancy MD is proud to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Cybersecurity Company based in Greece. This role is perfect for individuals who are passionate about technology and customer service. You will be responsible for assisting clients in navigating their cybersecurity needs while...


  • Genova, Italia Mercier Consultancy MD A tempo pieno

    Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives to join a dynamic FinTech company based in Greece. This position is perfect for individuals who are passionate about the financial technology sector and are eager to provide exceptional service. As a customer service representative' you...


  • Genova, Italia Mercier Consultancy MD A tempo pieno

    Mercier Consultancy MD is pleased to present an exciting opportunity for Italian Speaking Customer Service Representatives for an Automotive Company' with the flexibility to work remotely from Greece. This position is perfect for individuals who are passionate about the automotive industry and dedicated to providing exceptional customer service in Italian....


  • Genova, Italia Mercier Consultancy MD A tempo pieno

    Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives at a leading telecommunications company' with the workplace located in beautiful Greece. This role is perfect for individuals who are passionate about technology and communication and are eager to provide top-notch support to customers...


  • Genova, Italia Mercier Consultancy MD A tempo pieno

    Mercier Consultancy MD is delighted to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for a HealthTech Company' with the flexibility to work remotely in Greece. This position is perfect for individuals who are passionate about technology and healthcare' and who want to contribute to improving customer experiences in the...


  • GENOVA, Italia Mercier Consultancy A tempo pieno

    Mercier Consultancy is seeking a dynamic Italian Speaking Customer Service Representative to join our Client's Media &, Entertainment industry team.In this exciting Junior role' you will be the voice of our brand' providing exceptional support to our Italian-speaking customers as they navigate our media platforms and services.Your fluency in Italian will be...


  • Genova, Italia Mercier Consultancy A tempo pieno

    Mercier Consultancy is excited to welcome an Italian Speaking Customer Service Representative to our team' focusing on the Retail industry. In this crucial role' you will provide exemplary support to our Italian-speaking customers' assisting them with inquiries and issues related to their retail experience. Your fluency in Italian will be vital as you engage...


  • GENOVA, Italia Mercier Consultancy A tempo pieno

    Mercier Consultancy is excited to welcome an Italian Speaking Customer Service Representative to our team' focusing on the Retail industry.In this crucial role' you will provide exemplary support to our Italian-speaking customers' assisting them with inquiries and issues related to their retail experience.Your fluency in Italian will be vital as you engage...


  • GENOVA, Italia Mercier Consultancy A tempo pieno

    Mercier Consultancy is excited to announce an opening for an Italian Speaking Customer Service Representative in the Social Media industry.In this dynamic role' you will provide exceptional support to our Italian-speaking clients' assisting them with inquiries and issues related to our social media services and platforms.Your fluency in Italian will be...