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Remote Italian Market Customer Care Specialist
22 ore fa
Work in Portugal - Customer Care/Italian Market (Remote Job with Accommodation)6 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Want to Relocate to Portugal?We are looking for Italian-speaking talents who want to build a career inCustomer Operations & International Supportwhile working in a diverse, multicultural environment in Lisbon.Position:Customer Support RepresentativeLocation:Remote in PortugalMarket:Italian-speakingYour Main ResponsibilitiesRespond to customer requests via email, chat, contact forms, and callsHandle support tickets related to general queries, refunds, or incomplete servicesCall users to speed up case resolution and improve communicationPerform back-office tasks that may involve outbound callsConduct outbound calls to promote products, collect feedback, and support customer successMaintain accurate records using CRM toolsAchieve performance goals and respect deadlinesProvide operational feedback and escalated cases when neededSalary Package With & Without AccommodationWhats OfferedSalary: Up to 1,000 + performance & complexity bonus gross/monthly (14 salaries per year)Relocation Support (exceptional, for candidates moving from abroad)Accommodation OptionStudio apartment in a company shared building for up to 12 monthsRent:280/month, all utilities included (deducted from payslip)Working Conditions40 hours/week + 1 hour lunch break22 vacation days per yearIf you work on a Portuguese public holiday, you receive a compensation dayWhy Portugal?A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.Want to apply or learn more?Feel free to message me#J-*****-Ljbffr
