Delivery Practice Manager, Wwps Proserve

Delivery Practice Manager, WWPS ProServeJob ID: | Amazon Web Services, Inc.The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS).In this role, you will manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects.You will leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.As a DPM you will build and manage a team of Delivery Consultants and/or Engagement Managers, engage with Director-level and C-level executives, capture opportunities, drive engagement delivery, and work closely with partner teams to generate business development initiatives, provide portfolio guidance, and exceed customer satisfaction targets.You will develop business outcomes for customers, build trust, identify applicable AWS Professional Services offerings, and create proposals and SOWs.You will optimize team performance through tailored people development plans, ensure alignment to customer needs, and cultivate strong relationships with customers, Amazon Global Sales (AGS), and ProServe teams.DPM success is measured by consistently delivering customer engagements on time, within budget, and exceeding expectations, while holding the practice total utilization goal and optimizing team performance.Eligibility: This position requires the candidate to currently possess and maintain an active TS/SCI Security Clearance with Full Scope Polygraph.The candidate must also opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesBuild and manage a high-performing team of Delivery Consultants.Collaborate with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features.Develop and oversee the implementation of innovative, forward-looking IT strategies for customers.Manage practice P&L, ensuring on-time and within-budget delivery of customer engagements.Drive business development initiatives and exceed customer satisfaction targets.About the teamDiverse Experiences: AWS values diverse experiences.Even if you do not meet all of the preferred qualifications and skills listed below, we encourage candidates to apply.If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.\Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious.Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer.That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance: We value work-life harmony.Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Basic Qualifications10+ years of IT consulting/management with IT Transformation in customer-facing roles.3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects.Bachelor's degree in Computer Science, Math, or a related field.Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges.Experience in enterprise architecture including virtualization technologies & distributed architecture.Experience managing and delivering large-scale enterprise IT projects.Preferred QualificationsKnowledge of enterprise IT management frameworks like COBIT or ITIL.Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP).Experience with customer relationship management, especially C-suite level customer engagement.Experience with design of modern, scalable delivery models for technology consulting services.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.Compensation: Our base pay for this position ranges from $152,100/year in our lowest geographic market up to $262,800/year in our highest geographic market.Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.Amazon is a total compensation company.Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.For more information, please visitThis position will remain posted until filled.Applicants should apply via our internal or external career site.Important FAQs for current Government employees: Please review the following 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