Senior Customer Success Manager
2 giorni fa
At Cato Networks, we have a team of veteran technology and security experts, looking to change the world.We believe that while good engineers can create simple solutions for complex problems, great engineers can make complex problems – simple.Welcome to the future of cloud networking and securityCato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud.It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more).Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by ****.This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss itAs a Cato Senior Customer Success Manager for the Italy region, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal.In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success.Curiosity - you have a desire to truly understand our customers' business needs.Creativity - you can find a sustainable path to yes.Empathy - you connect at a human level with our customers and you genuinely care.Responsibilities:Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology.Develop meaningful relationships with key stakeholders within the customer as well as Cato's teams (Sales, Customer Success, R&D and Support Engineering).Own and orchestrate Cato's post sales motion, including conducting QBRs, product adoption maturity assessments, managing renewals and upsells.Required Skills and Experience:5+ years of experience ideally in a Customer Success or sales role at a high growth SaaS software or technology vendor.Experience working with Networking, Security or AI Software solutions.Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner).Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions.Ability to influence and persuade at all levels and gain a 'Trusted Advisor' status with key stakeholders.Must be very well organised and able to work effectively in a nimble and fast-paced environment.Effective problem solver, shows ownership and wants to see issues resolved.#J-*****-Ljbffr
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Senior Customer Success Manager
14 ore fa
Bardi, Italia Adobe A tempo pienoThe Opportunity Within the Customer Success team at Adobe, our focus is on delivering exceptional experiences and accelerating value for our customers through three core pillars: Partnership, Adoption, and Value Realization.As a Customer Success Manager you will maximize value realization and return on investment in complex multi-regional strategic...
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Senior Customer Success Manager
13 ore fa
Bardi, Italia Adobe A tempo pienoThe OpportunityWithin the Customer Success team at Adobe, our focus is on delivering exceptional experiences and accelerating value for our customers through three core pillars: Partnership, Adoption, and Value Realization.As a Customer Success Manager you will maximize value realization and return on investment in complex multi-regional strategic enterprise...
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Senior Customer Success Manager, Italy — Growth
2 giorni fa
Bardi, Italia Cato Networks A tempo pienoA leading technology company in Milano is seeking a Senior Customer Success Manager for the Italy region.This role involves being a trusted advisor, ensuring customer success through relationships and technical guidance.Candidates should have over 5 years of SaaS experience, excellent communication skills, and a knack for understanding customer needs.You...
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Customer Success Manager
2 settimane fa
Bardi, Italia Altro A tempo pienoSiamo un' azienda italiana al 100% e ci occupiamo d'informatica da oltre 50 anni .Lo facciamo grazie a 900 persone di cui 650 tecnici specializzati che operano ogni giorno dal nostro Campus Tecnologico di Brunello (VA).Sviluppiamo nuove soluzioni in diversi settori e offriamo servizi dedicati all'infrastruttura e agli utenti: Hybrid Cloud, Workplace e Cyber...
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Senior Customer Success Manager, Signature Lead
4 giorni fa
Bardi, Italia Salesforce A tempo pienoA leading provider of CRM solutions is seeking a Customer Success Manager to act as a trusted advisor for clients in Italy.The successful candidate will guide customers in maximizing their use of Salesforce's platform and manage expectations during critical incidents.Candidates must have a professional level of English and Italian, proven experience in a...
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Customer Success Manager
2 giorni fa
Bardi, Italia Servicenow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, ItalyAs a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post-sale journey to maximize the value of their ServiceNow investment.You will build strategic long-term relationships with customers, drive...
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Customer Success Manager
2 giorni fa
Bardi, Italia Servicenow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, Italy As a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post-sale journey to maximize the value of their ServiceNow investment.You will build strategic long-term relationships with customers,...
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Bardi, Italia Adobe A tempo pienoA leading technology company is looking for a Customer Success Manager located in Lombardia, Turbigo, to drive digital transformation and maximize customer value.You will build partnerships with enterprise accounts, lead implementation strategies, and enhance product adoption.Candidates must have a relevant degree, experience in digital marketing, and strong...
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Customer Success Manager, Senior Manager
4 giorni fa
Bardi, Italia Salesforce A tempo pienoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together.Here, ambition meets action.Tech meets trust.And innovation isn't a...
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Customer Success Manager
7 giorni fa
Bardi, Italia Xm Cyber A tempo pienoXM Cyber is a leading hybrid cloud security company that's changing the way organizations approach cyber risk.XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on-prem environments to compromise critical assets.With XM Cyber, you can...
