Jr. Customer Success Manager
1 giorno fa
About the role We're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As aJunior Customer Success Managerat Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for someone who wants to understand how a product-led B2B SaaS company supports customers day to day.What you'll doSupport the Customer Success Lead with day-to-day customer inquiries via email and chatHelp troubleshoot basic issues using internal tools and escalate when neededAssist in creating and updating internal documentation and customer-facing help articlesIdentify recurring customer questions or friction points and share insights with the teamContribute to small process improvements that make customer support more efficientShadow customer calls and internal meetings to learn how Customer Success operates in a SaaS environmentWho you areYou're currently studying or recently graduated in a field related to customer-facing roles (e.g. business, communications, operations, or similar)You haveprofessional-level proficiency in Italianandstrong working proficiency in English , both written and spokenYou enjoy solving problems and ask questions when something isn't clearYou're structured, organized, and pay attention to detailsYou can explain things simply and clearlyYou're curious, proactive, and motivated to improve both customer experience and internal processesWhy Flottando?We're building the future of fleet management with AI — a smarter, more human, fully digital platform that helps businesses manage vehicles and drivers effortlessly.You'll join a fast-moving, product-led team solving real problems for real customers.As an intern or junior team member, you'll support live customers, work closely with the Customer Success Lead, and learn directly from the founding team, including the CEO.Your work will have an impact from day one.Hiring processWe keep things simple and focused:Intro call with the Customer Success Lead (30 minutes)Call with the CEO ****** minutes)Offer within 2–4 weeksWe care more about attitude, ownership, and willingness to learn than about a perfect CV.
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Customer Success Manager
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Customer Success Manager
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Lazio, Italia Dedagroup A tempo pienoJoin to apply for the Customer Success Manager role at DedagroupJoin to apply for the Customer Success Manager role at DedagroupGet AI-powered advice on this job and more exclusive features.Deda Tech è parte del Gruppo Deda, specializzata in Managed Cloud & Security Services, e porta evoluzione e semplificazione nelle aree infrastruttura, cybersecurity e...
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Customer Success Manager
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Strategic Servicenow Customer Success Manager
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Lazio, Italia Servicenow A tempo pienoA leading software company located in Lombardy is seeking a Customer Success Manager to facilitate customer success post-sales by guiding a portfolio.The role involves strategic relationship management, ensuring customer satisfaction, and driving business outcomes through a tailored success approach.The ideal candidate has extensive experience in SaaS...
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Customer Success Manager
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Lazio, Italia Dotforce Italia A tempo pienoRicerchiamo una risorsa da inserire comeCustomer Success Manager , che si occuperà della gestione dei clienti e dei rapporti con i fornitori, garantendo continuità, qualità del servizio e supporto nelle attività operative e commerciali.RESPONSABILITÁ PRINCIPALIGestione del portafoglio clienti e supporto continuativo post-venditaGestione deirinnovi di...
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Customer Success Manager
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Manager Of Customer Success
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Lazio, Italia Delera.Io A tempo pienoStiamo cercando un/una Customer Success Manager per Delera Sei appassionato/a di relazioni con i clienti e di accompagnare gli imprenditori verso risultati concreti?Vuoi entrare in un'azienda innovativa che supporta oltre ***** PMI con soluzioni tecnologiche avanzate?In Delera cerchiamo una figura empatica, consulenziale e orientata al cliente da inserire...
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Graduate Customer Success Manager
1 settimana fa
Lazio, Italia Canonical A tempo pienoJoin to apply for the Graduate Customer Success Manager role at CanonicalJoin to apply for the Graduate Customer Success Manager role at CanonicalThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services...
