Guest Service Agent
2 settimane fa
Join Starhotels and become part of the Reception Team as Guest Service Agent at our Hotel Rosa Grand in the heart of Milan.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Your responsibilities include:Being the friendly face that responds promptly to guest inquiries, providing information and assistance.Handling check-in, check-out activities as well as other related tasks.Efficiently managing guest messages and requests.Staying updated about hotel services, guest needs, and special events.Ensuring lobby and Front Desk standards and safety compliance.Adhering to policies and procedures when working front of house equipment and property management systems.A unique personality and a true passion for hospitality.Familiarity with Opera PMS for efficient operations.Ability to anticipate and resolve challenges and complaint resolution finesse.A commitment to delivering a high level of customer service.Versatility in handling various work scenarios.Enthusiasm when being assigned to both individual and team-oriented tasks.Mastery of the local area, enhancing guest experiences.Embrace global diversity by speaking:Italian – fluentlyEnglish – fluentlyAdditional languages are a plus.Embrace growth with:Exceptional career advancement opportunities.An attractive compensation package based on your experience.The chance to be a part of an ambitious, caring organization.At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability.Join us to shape your outstanding careerSend in your application and let's create exceptional memories together.#J-*****-Ljbffr
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Guest Service Agent
2 settimane fa
Bardi, Italia Altro A tempo pienoJoin to apply for the Guest Service Agent role at Mandarin Oriental5 days ago Be among the first 25 applicantsMandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide clientele.Our vision is to promote our welcoming, genuine and...
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Guest Service Agent
2 settimane fa
Bardi, Italia Mandarin Oriental A tempo pienoJoin to apply for theGuest Service Agentrole atMandarin Oriental5 days ago Be among the first 25 applicantsMandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide clientele.Our vision is to promote our welcoming, genuine and passionate...
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Luxury Guest Services Agent
2 settimane fa
Bardi, Italia Altro A tempo pienoA prestigious luxury hotel in Como is seeking a Guest Service Agent to provide exceptional guest experiences.The ideal candidate will have previous luxury hospitality experience, proficiency in English and Italian, and excellent communication skills.Responsibilities include welcoming guests, assisting with inquiries, and managing guest payments.This...
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Guest-Centric Front Desk Agent For Check-In And Service
2 settimane fa
Bardi, Italia Hosco.Com A tempo pienoA global hospitality company is seeking a Front Office Agent in Lombardia.The ideal candidate will manage reception duties, ensuring exceptional service for guests during check-in and check-out.Responsibilities include handling guest queries, promoting hotel services, and maintaining brand standards.The candidate should have a high school certificate,...
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Guest Service Agent
15 ore fa
Bardi, Italia Starhotels A tempo pienoA prominent hospitality chain is seeking a Guest Service Agent to join the Reception Team at their Hotel Rosa Grand in Milan.In this role, you will be the first point of contact for guests, handling inquiries, check-ins, and ensuring a high level of customer service.Fluency in Italian and English is required, and familiarity with Opera PMS is beneficial.The...
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Guest Experience Agent
5 giorni fa
Bardi, Italia Hosco.Com A tempo pienoA global hospitality company is seeking a Front Office Agent to deliver exceptional reception services and improve guest experiences from check-in to check-out in Como, Italy.You will manage guest queries, maintain efficient reception operations, and ensure compliance with hotel standards.Candidates should possess strong customer service skills, a positive...
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Guest Relations Agent
1 settimana fa
Bardi, Italia Villa D'Este Spa A tempo pienoIl RuoloNel ruolo di Guest Relations Agent parteciperai alle operazioni quotidiane del reparto Guest Relations, contribuendo alla creazione di esperienze memorabili per i nostri Ospiti.Il/la candidato/a ideale ha un innato senso di ospitalità, creatività e doti comunicative.Conosce e applica con cura gli standard di servizio, creando interazioni...
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Guest Service Manager
2 settimane fa
Bardi, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction.This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Hotel Director/Hotel General...
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Front Desk Guest Experience Specialist
2 settimane fa
Bardi, Italia Jobbit A tempo pienoA leading hotel chain is seeking a Front Office Agent to deliver exceptional guest experiences from check-in to check-out in Milan, Italy.The role involves efficient reception services, ensuring positive outcomes from guest queries, and maximizing room occupancy through up-selling techniques.The ideal candidate should possess excellent customer service...
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Guest Experience Hostess
5 giorni fa
Bardi, Italia Hosco.Com A tempo pienoA leading hospitality company is seeking a Hostess who is dedicated to ensuring guests feel at home by providing excellent service and hospitality.Responsibilities include managing guest queries, ensuring knowledge of menu offerings, and adhering to grooming standards.Candidates should have strong communication skills, a positive attitude, and customer...
