Guest Experience

We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome.This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand's lifestyle vision to life.The ideal candidate combines strategic thinking, creativity,...

We are looking for a motivated Guest Experience Agent to join our pre-opening team.The role will report to the Guest Experience Manager.Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy's most...

A hospitality company in Italy seeks a Front Desk Agent to provide exceptional customer service, manage guest inquiries and reservations, and handle guest issues efficiently.The ideal candidate will have experience in customer service, preferably in the hospitality industry, and proficiency with Microsoft 365 applications.This role offers opportunities to...

Mangia's Resorts, prestigioso marchio dell'ospitalità di Aeroviaggi S.P.A., incarna l'essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia's offre soggiorni immersivi e memorabili, celebrando il...

Il Principe di Savoia, storico e prestigioso hotel di Milano, parte di Dorchester Collection, cerca una figura di Creative Planner.ResponsabilitàCollaborare in maniera proattiva con i reparti Food & Beverage, Banqueting, Sales & Marketing per creare la migliore Guest Experience possibile.Supportare l'Executive Team nell'ideazione di concetti...

Descrizione dell'offerta di lavoroA luxury hotel group is seeking a Guest Relations Agent for its Excelsior Hotel SPA & Lido in Pesaro, Italy.The role involves delivering exceptional guest experiences, coordination of guest stays, and effective communication between departments.Ideal candidates should have a minimum of 2 years of experience in a similar role...

We're hiring: Guest Experience Lead (Puglia, Italy) We're looking for an exceptional Guest Experience Lead for the **** season, to take ownership of how our guests feel, and how our masseria estate looks and lives, every day.This is not a front desk role.It's a super important hospitality position for someone who can make guests feel extremely well cared for...

A leading property management company is seeking a Guest Relations Partner to enhance the guest experience from booking to checkout.This role involves guest support via various communication channels, handling check-ins and resolving issues.The ideal candidate will possess excellent communication skills and experience in hospitality or customer service.The...

Overview Today, we welcome our guests in 13 hotels and resorts, 4- and 5-star hotels, in modern conference centers, and at the prestigious Ethra Thalasso SPA.Our hotels are located in Sardinia, Puglia, Sicily, Calabria, and Abruzzo, overlooking beautiful beaches, and in Piedmont, within the Vialattea ski area.We offer approximately ***** rooms, and during...

A leading luxury hotel chain in Italy is seeking a Guest Experience professional to enhance guest interactions and provide exceptional service.Responsibilities include greeting guests, resolving their concerns, and ensuring they feel at home.Ideal candidates have experience in luxury hospitality, excellent communication skills, and are fluent in English and...