Guest Home Manager

17 ore fa

Florence, Italia Grape Tours A tempo pieno

Guest Home Manager / Brand AmbassadorCampo Sasso – Grape ToursLocation: Podere Campo Sasso, Greve in Chianti, 25 minutes from Florence center, ItalyPeriod: April 1st, 2026 – October 31st, 2026Grape Tours is looking for a Guest Home Manager / Brand Ambassador to oversee hospitality operations at Campo Sasso and deliver an exceptional guest experience in a unique Tuscan setting.Grape Tours and Campo Sasso are part of Jollie (www.jolliegroup.com), a collective of brands sharing strong values around authenticity, sustainability, regenerative agriculture, local craftsmanship, and the Italian art de vivre.Position Overview• Fixed-term full-time contract (7 months)• Italian Hospitality CCNL – Level 3 (Livello 3)• Accommodation provided: private living space within a portion of the annexe named 'Fienile', available for the full duration of the contractKey ResponsibilitiesHospitality & Villa Management (High Standards Required)• Ensure meticulous, high-quality weekly cleaning and preparation of the villa (up to 6 guests)• Maintain impeccable standards of hygiene, presentation, and attention to detail• Conduct thorough checks before each arrival to guarantee a flawless guest experience• Manage check-ins and check-outs• Provide personalized welcome and concierge-style support• Maintain outdoor areas and facilities (garden, surroundings, jacuzzi, common spaces)Wine & Cheese Tastings• Organize and host tastings on site• Present wines and cheeses and share their origin and story• Create a warm, professional, and engaging experience• Set up and reset tasting areasBrand & Communication Support• Contribute to content creation (photos, videos, texts)• Document guest experiences• Support marketing and communication initiativesProfileWe are seeking a highly detail-oriented and hands-on professional who takes pride in maintaining outstanding cleanliness and presentation standards.Autonomy, strong communication skills, and a genuine passion for hospitality, wine, and gastronomy are essential.A valid driving license and personal vehicle are mandatory for this position.Candidates must have full legal authorization to work in Italy.Fluent English is mandatory, as the role involves daily interaction with international guests. Proficiency in French is considered a strong asset.To apply, please send your CV and cover letter.

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