Global Customer Intelligence

4 settimane fa

Milan, Italia Amplifon A tempo pieno

Who we are

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than , professionals every day in a network of , points of sale across countries, give back the joy of hearing, feeling and living to thousands of people across the world.

In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it’s only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.

Aligned to this goal, we offer a hybryd working policy, allowing employees to work days/month remotely.

What we are looking for

As a  Global Customer Offering Data Scientist,  you’ll be in charge of providing specific insights gained from analyzing company data, to influence business decisions. You’ll be responsible of building up a structured set of usable dashboards through an extensive use of data mining/data analysis methods and tools, building and implementing models, using algorithms and running simulations, with the final aim to extract business insights and optimize offering and sales revenue performance, through a holistic approach on data analysis (product sales, price elasticity, seasonality, competitive benchmark), KPI monitoring and dedicated reporting.

Responsibilities

Mine and analyse data from multiple databases to drive optimization and improvement of business insights Translate data insights into compelling and to the point recommendation and output for marketeers and other stakeholders using advanced excel and Power BI Lead regular product/pricing/revenue analyses, KPI monitoring & reporting Extract data to create ad-hoc analyses that enable deeper understanding of specific business questions Create and design data flows starting from a data warehouse having a clear understanding of data structure and joint implementation using SQL language (Python is a plus)  Design, Build and Maintain Business KPI dashboards starting from raw and non-homogeneous data, to ensure data quality, enrichment and readability.

What you'll need

You're the right person if you:

hold a University Degree in Mathematics, Statistics, Engineering have a previous relevant experience (- years) in working with large data sets and building statistical models and dashboards have advanced skills in Excel (pivot, macro, statistics formulas), Power BI or other BI systems/data analysis tools have advanced skills in SQL Language (Python is a plus) have strong analytical skills, mathematic abilities and business acumen, being able to translate complex data into meaningful insights are a team player with excellent relationship skills both with internal/external stakeholders, including strong influencing skills speak English fluently and would like to work with multicultural and dynamic teams are willing to travel

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