Global Customer Intelligence
Trovato in: Talent IT C2 - 2 settimane fa
Global Customer Intelligence & CRM Insights Specialist
MarketingMilano, Lombardia, Italy
Who we are
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals every day in a network of 9,500 points of sale across 26 countries, give back the joy of hearing, feeling and living to thousands of people across the world.
In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that its only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.
Aligned to this goal, we offer a hybryd working policy, allowing employees to work 9 days/month remotely.
What we are looking for
As a Global Customer Offering Data Scientist, youll be in charge of providing specific insights gained from analyzing company data, to influence business decisions. Youll be responsible of building up a structured set of usable dashboards through an extensive use of data mining/data analysis methods and tools, building and implementing models, using algorithms and running simulations, with the final aim to extract business insights and optimize offering and sales revenue performance, through a holistic approach on data analysis (product sales, price elasticity, seasonality, competitive benchmark), KPI monitoring and dedicated reporting.
Responsibilities
Mine and analyse data from multiple databases to drive optimization and improvement of business insights Translate data insights into compelling and to the point recommendation and output for marketeers and other stakeholders using advanced excel and Power BI Lead regular product/pricing/revenue analyses, KPI monitoring & reporting Extract data to create ad-hoc analyses that enable deeper understanding of specific business questions Create and design data flows starting from a data warehouse having a clear understanding of data structure and joint implementation using SQL language (Python is a plus) Design, Build and Maintain Business KPI dashboards starting from raw and non-homogeneous data, to ensure data quality, enrichment and readability. What you'll need
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