Customer Operations Lead

Broad outline of the Role Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud and Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an...

One of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...

Reporting to the Commercial Director, as the Retail Operations Manager you will play a pivotal role in overseeing the operations and procedures of our boutiques at HQ level, with direct responsibility for European Region and functionally coordinating the main Markets. You will ensure the highest standards of operational efficiency, customer service and...

WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...

Operations Advisory Specialist Oracle is a leader in cloud computing worldwide, with over 130,000 employees. Cloud Operations Advisory transforms operational efficiency and ensures performance and security in the cloud accelerating cloud adoption and creating a better customer experience with OCI. A Cloud Operations advisory specialist assists the COO...

Operations Advisory Specialist Oracle is a leader in cloud computing worldwide, with over 130,000 employees. Cloud Operations Advisory transforms operational efficiency and ensures performance and security in the cloud accelerating cloud adoption and creating a better customer experience with OCI. A Cloud Operations advisory specialist assists the COO...

The NATIONAL CONTRACT LOGISTICS CUSTOMER SOLUTIONS ENGINEER is responsible for analyzing RFQ’s, developing a client tailored solution and presenting for approval to business unit Executives and clients specific to warehouse operations. Your Role The NATIONAL CONTRACT LOGISTICS CUSTOMER SOLUTIONS ENGINEER is responsible for analyzing RFQ’s, developing a...

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities. Joining our Company means working in a...

GENERAL ROLE As Hermès role models for the colleagues in store, In Store Customer Experience Supervisor support in developing and delivering the most memorable journey for clients, embodying the Brand values and leading their team to provide heartfelt and bespoke attention to customers. MAIN RESPONSABILITIES  Customer Excellence Regularly align...

The NATIONAL CONTRACT LOGISTICS CUSTOMER SOLUTIONS ENGINEER is responsible for analyzing RFQ’s, developing a client tailored solution and presenting for approval to business unit Executives and clients specific to warehouse operations. Your Role The NATIONAL CONTRACT LOGISTICS CUSTOMER SOLUTIONS ENGINEER is responsible for analyzing RFQ’s,...

WHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...

Make your mark for patients We are looking for an  Omnichannel & Content Lead Rheumatology EU  who is dynamic, innovative, and strategic to join us in our  Immunology Strategic Operations  team, based in our HQ in  Brussels (Belgium)  or in  Milan (Italy) ,  Paris (France) ,  Monheim (Germany) ,  Slough (UK) ,  Madrid (Spain) ,  Breda...

Tasks Dependent on the assignment focus the tasks include the following: Handle customer feedbacks to resolution ensuring personalization and compliance to legal and company guidelines and timelines. Provide compensation in accordance with LHG liability and goodwill standards Maintain complete records of all legal customer claims received in the...

Multischeme Lead Auditor is the figure who, within the Audit Group, possesses the knowledge and skills necessary to coordinate and conduct 3rd party audits (certification audit) with demonstrated experience in ISO 9001/ISO 14001/ISO 45001 schemes. Location: Milano, Lombardia, Italy. In the role, a Lead Auditor will: Proceed with regular auditing field...

Job Description The purpose of this role is to ensure the proper connection between the business leadership on the clients and the media management. The focus is on building brilliant and effective strategies to achieve clients' goals, leveraging on publishers and agency-owned products&solutions and fitting with commercial priorities. The role...

Junior Customer Success Specialist (Internship) - Milan - Motork Seniority Level: Internship MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the...

Job Description SummaryWe are a group of enthusiasts, entrepreneurs, makers and we make diversity, discussion and the ability to make things happen our strong point. Every moment, through technology, data and human touch, we question the status quo by trying to make a difference in the lives of our customers, colleagues and ourselves.Job DescriptionYou will...

Milan  We are looking for a Omnichannel Operations Specialist to join our Omnichannel Operations Department based in our Milan Headquarters.  Your Impact You will play a key role in supporting the opening of new stores, managing the supply and development of service materials, and overseeing cost control. Your challenge will be to evolve and...

The TeamThe Partner Operations Manager sits within the Italy Operations department, reporting directly to the Head of Operations, and is focused on improving the experience of our customers when they place an order from our largest and highest volume restaurants and grocery partners. You will work in our offices in Milan.The RoleAs a Partner Operations...

Job Description Creation and presentation of content strategies Definition of market, category and consumer insights through qualitative and quantitative research Ability to identify emerging trends Development of multi-channel and multi-platform strategies through the levers of content marketing Definition of KPIs to give relevance to the...