Post-Sales & Customer Relationship Intern

4 settimane fa


Milan, Italia Artemest A tempo pieno

Artemest is a digital destination that offers unrivalled access to the world of Italian craftsmanship and design. Serving an audience of design professionals and enthusiasts, our sophisticated platform showcases over 60,000 products designed and handmade in Italy by 1,500 of the country’s most talented artisans. Our tightly curated collection spans furniture, lighting, décor, tabletop, art and lifestyle objects handpicked by our discerning team. Each storied piece has a unique beauty and incomparable quality that reveals the skill and knowledge of its maker.


CEO Marco Credendino and Creative Director Ippolita Rostagno launched Artemest in 2015 with a shared vision to bring the work of Italian artisans to the world stage. Headquartered in Milan, Italy, with a physical gallery, Artemest Galleria, in West Chelsea, New York, Artemest continues to grow its community while preserving Italian craft traditions.


To enhance its Team, Artemest is looking for a motivated, organized and enthusiast Post-Sales Customer Relationship Intern to join our Team in Milan.


What will be your key responsibilities?

  • Act as the primary point of contact for customers, handling inbound inquiries and requests with accuracy and a personal touch to provide a tailor-made customer experience.
  • Take care of issues that may arise after the order is confirmed (e.g. delays), during the shipping process (e.g. customs clearance), and after the order is delivered (e.g. damage, returns, non-compliant items).
  • Proactively reach out to valued customers to offer a luxury customer experience and foster long-term loyalty.
  • Liaise with suppliers to identify the best solutions for our company and our customers.
  • Cooperate with other departments (Logistics, Order Management, Marketplace, and IT) for cross-team matters related to Post-Sales activities.
  • Provide insights to evaluate internal customer care processes and propose business development initiatives.


Offer information:

  • Duration: 6 months
  • Working hour: full-time (from Monday to Friday, from 9am to 6pm)
  • Monthly compensation: 600€
  • Ticket restaurant provided according to the company policy

Who are we looking for?

  • Degree in Foreign Languages/Communication with an International approach
  • Italian Native. Professional proficiency in English and French or German.
  • Exceptional problem solving and organizational skills, with strong orientation to results
  • Able to manage relations and negotiations, with excellent communication skills
  • Attention to details, flexibility and entrepreneurial attitude
  • Previous working experience is considered a plus

Our Perks

  • Positive workplace. We’re a young team (29 y/o on average) that works in harmony and that is extremely passionate about the Artemest mission
  • Entrepreneurial mentality. We’re always looking for people eager to step up their tasks and skills
  • Innovative and tech-oriented environment. We’re changing the way people buy, sell, and perceive luxury


  • Milan, Italia Artemest A tempo pieno

    Artemest is a digital destination that offers unrivalled access to the world of Italian craftsmanship and design. Serving an audience of design professionals and enthusiasts, our sophisticated platform showcases over 60,000 products designed and handmade in Italy by 1,500 of the country’s most talented artisans. Our tightly curated collection spans...


  • Milan, Italia Zeeco, Inc A tempo pieno

    Job Description The Sales & Applications Engineer position will be based out of Zeeco's Lissone office in the Milan area. The position will require knowledge of all Zeeco products, with a focus on the Flares division products and technical requirements. The position will be responsible for proposal management, and all Zeeco disciplines required, ensuring the...

  • Order Management

    4 mesi fa


    Milan, Italia Artemest A tempo pieno

    Artemest is a digital destination that offers unrivalled access to the world of Italian craftsmanship and design. Serving an audience of design professionals and enthusiasts, our sophisticated platform showcases over 60,000 products designed and handmade in Italy by 1,500 of the country’s most talented artisans. Our tightly curated collection spans...


  • Milan, Italia Worldline A tempo pieno

    Bank Relationship Specialist Trento This  is  Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to...


  • Milan, Italia Rossignol Group A tempo pieno

    Looking to be part of the development of a major global player in mountain sports?Founded in the French Alps, Rossignol has been inspiring the mountain experience since 1907. We continue our heritage through the development of our ski, mountain bike, outdoor equipment and textile ranges.Our ambition is to be the benchmark for mountain sports in both summer...


  • Milan, Italia EXANTE A tempo pieno

    About the Role We are expanding our Global Sales Force and looking for an established Senior Relationship Manager in multiple locations across Europe, Africa, LATAM and Asia. The ideal candidate is a highly motivated individual with ambitions for personal success, who enjoys working as a Hunter in a Sales organization, is passionate to offer truly...

  • Relationship Manager

    1 giorno fa


    Milan, Italia Michael Page A tempo pieno

    Relationship ManagerWe are looking for a Relationship Manager to join the Italian branch of a European bank.DescriptionIn this role, you'll be mainly focused on Business Development and act as the primary contact point for a large number of our high-value corporate clients, driving business growth through strategic relationship-building and a deep...


  • Milan, Italia Thermo Fisher Scientific A tempo pieno

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeThe Strategic Account Relationship Director (SAR) is the primary client contact for existing business across all services and sites of Thermo Fisher’s Pharma Services Group (PSG). This team champions relationships and expands business by providing a harmonized, elevated client experience to our...


  • Milan, Italia Thermo Fisher Scientific A tempo pieno

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeThe Strategic Account Relationship Director (SAR) is the primary client contact for existing business across all services and sites of Thermo Fisher’s Pharma Services Group (PSG). This team champions relationships and expands business by providing a harmonized, elevated client experience to our...

  • Sales Expert Truck

    2 mesi fa


    Milan, Italia Continental A tempo pieno

    Job Description Continental Italia Spa is looking for a Sales Expert Truck He/She is responsible for managing the commercial relationship with dealer and fleet achieving sales targets and development the customer base according to the business strategy of the TT division. Activities : Management of the tyre business dedicated to TT; Management...


  • Milan, Italia Thermo Fisher Scientific A tempo pieno

    Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job DescriptionThe Strategic Account Relationship Director (SAR) is the primary client contact for existing business across all services and sites of Thermo Fisher’s Pharma Services Group (PSG). This team champions relationships and expands business by providing a harmonized, elevated...


  • Milan, Italia Thermo Fisher Scientific A tempo pieno

    Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job DescriptionThe Strategic Account Relationship Director (SAR) is the primary client contact for existing business across all services and sites of Thermo Fisher’s Pharma Services Group (PSG). This team champions relationships and expands business by providing a harmonized, elevated...


  • Milan, Italia Worldline Global A tempo pieno

    Bank Relationship Specialist Location: Trento This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to...


  • Milan, Italia AXA Group A tempo pieno

    Broker Relationship Manager Milan, Italy We are looking for a highly motivated, proactive, and energized professional to contribute to our market strategy approach, developing and executing the go-to-market proposition of AXA XL in Italy together with the Distribution team. In a highly market facing role your key mission is nourishing partnerships with...

  • Sales Account Support

    2 settimane fa


    Milan, Italia Adecco Sales & Marketing Milano A tempo pieno

    Adecco Italia filiale Milano Sales & Merchandising ricerca per Azienda Cliente, leader nel settore Automotive un/una:Sales Account SupportL'Ufficio Sales Partner Management è dedicato alla relazione commerciale con la rete di concessionari su tutto il territorio italiano, garantendo il completo raggiungimento di volumi e profittabilità dei prodotti...


  • Milan, Italia Fast Lane A tempo pieno

    Sales Support Junior... chiudiSiamo alla ricerca di una figura di Sales Support Junior per l'Italia al fine di supportare le nostre attività di vendita. La posizione prevede principalmente gestione del rapporto con i clienti, supporto alla rete di vendita, supporto nella gestione delle offerte commerciali, monitoraggio delle spedizioni e della relativa...


  • Milan, Italia Page Personnel A tempo pieno

    Provide exceptional service to clients, addressing their needs and requestsContribute in building a diverse portfolio in Energy TransitionOffer analytical, tactical, and administrative support to Senior Bankers and Credit Analysts in managing client portfoliosAnalyze origination ideas, contribute in opportunity development, assist in pitch book preparation,...

  • Customer Service

    5 mesi fa


    Milan, Italia ECCO A tempo pieno

    To strengthen our Team for our Southern European Sales Region, we are looking for an eager and enthusiastic Customer Service Representative based in Milan, Italy. Our Southern European sales region consist of the countries Italy, Portugal, Spain, France, Belgium and Malta, with its HQ in Milan. General Responsibilities The key objectives of...


  • Milan, Italia LIT Lexmark International S.r.l. A tempo pieno

    Responsibilities : Job Summary This is a customer-facing role that is directly responsible for managing the delivery of contracted Managed Services and Solutions as defined in the Statement of Work (SOW) to Client’s satisfaction. Duties include working within a Customer Focus Team (CFT) to define proposed services requirements, creation of Statement...


  • Milan, Italia Page Personnel A tempo pieno

    Provide exceptional service to clients, addressing their needs and requestsContribute in building a diverse portfolio in Energy TransitionOffer analytical, tactical, and administrative support to Senior Bankers and Credit Analysts in managing client portfoliosAnalyze origination ideas, contribute in opportunity development, assist in pitch book preparation,...