Omnichannel CVM Associate Manager

3 mesi fa

Milan, Italia Sisal A tempo pieno

About us:  

Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee.  

As of August 4, 2022, Sisal is part of Flutter Entertainment plc, the world's largest online sports betting and iGaming operator, with a portfolio of globally recognized brands and listed on the London and New York stock exchanges.

The company’s commitment to building a more responsible future rests on a sustainability strategy with long-term objectives to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment. 

 

What you’ll do: 

·       You will join the team of ​​Sisal Online​​ and in particular in the business / management ​​​CVM Omnichannel​​​ reporting directly to ​Gold & Omichannel CVM Senior Manager

·       You will have the opportunity to be involved ​in omnichannel projects aimed at enhancing the customer experience with Sisal and increasing the retention and engagement of our consumers while simultaneously guaranteeing the best level of training for the retail network on all issues related to online business. Thesponsibility includes the innovative creation of moments of interaction and involvement of the online customer be r

 

Who you are: 

·       You have at least ​5​ years of experience in ​CVM or Marketing​; 

·       You have a degree in ​Marketing and Communication​; 

·       You have excellent knowledge of ​Power Point​; 

·       You are proficient in English and Italian, both spoken and written; 

·       You are ​ an excellent analytical and data interpretation skill; able to organize activities;able to listen and graspthe needs; able to work in team and dialogue with the different structures involved​; 

·       You know sales technique, analize and solve problems, negotiate and build consensus, have an empathic approach with the customer, work towards goals and priorities, adapt situation of urgency activity​. 

 

Preferrably, you also have: 

·       Previous experience in ​Marketing and Events​; 

·       Basic knowledge of  Fare clic o toccare qui per immettere il testo.​ 

 

What we offer you/you can expect from us: 

·       ​​Permanent contract​; 

·       ​​Hybrid work​;

·       An inclusive place to work;

·       Company-Owned Devices: laptop and business mobile phone; 

·       Meal Allowance; 

·       Supplemental Health Insurance. 

 

Looking for a role that can support your learning and career goals: 

·       Psychological well-being: online meditation courses, medical online service, counselling service thanks to the support of certified psychologists and coaches; 

·       Continuous learning for soft and hard skills (es. learning platform; managerial learning to be fully exploited thanks to FlexiLearning, which allows you to dedicate at least 4 hours per month for your professional growth);

·       Support for parents, children and financial aid for mothers; 

·       Volunteering during your working hours. 

 

Equal Opportunity  

Sisal is an Equal Opportunity Employer. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of sex, age, culture, religion, ethnicity, sexual orientation, gender identity and expression. 

 

Location: Milan/Rome

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