Business Development Manager

1 settimana fa

Rome, Italia Experian A tempo pieno

Job Description

Manage and develop frontline client engagement functions and serve as central point of contact to major clients, assisting with analysis and advising on best practices for competitive benchmarking, client targeting and performance evaluation, with a specific focus on sales of Analytics solutions (from simple solutions like credit risk scorecards to complex ones Advanced Analytics to regulatory analytics like complex AIRB, LOM, ESG or IFRS 9 regulatory analytics projects) 

Manage Analytics Pipeline, developing and maintaining relationships with multiple points of contact at the clients’ organizations, enabling them to understand and address their complete needs 

Understand the client base and work to strengthen the relationship through supporting, training and strategic dialogue with key users and contacts 

Identify opportunities to increase the footprint of the product throughout all covered clients. 

Identify issues and potential concerns in the relationship and work to rectify these (with sales, client relations, development, IT, other products) 

Support internal teams where and when required (media team-marketing, special analysis; development-specifications, testing; cross-product-training, info sessions) 

Follow the market dynamics and share vision with clients and prospects 

Manage the business relationship for a portfolio of diverse clients, providing business insight and support to ensure that customer engagements and renewals are managed effectively optimizing the customer experience 

Actively contribute to maximizing product usage with all clients and promote additional functionalities and upgrades 

Work closely with presales, consultants, and development team for new client enhancements and new feature requests 

Develop efficient and effective internal and client communication mechanisms and any other areas contributing to overall client service 

Proactively identify areas of business process improvement designed to enhance the overall customer experience and Manages client expenses within budget parameters and communicates client financial updates 


Qualifications

Location: Milan/Rome 

3 to 7 years work experience in client-server sales environment in the Bank and Financial company sector; 

Previous experience in management consulting firms and/or in companies operating in the Big Data and analytics space; 

Good quantitative knowledge with a strong capability to position analytics solutions in the typical business environment and in the industries Experian operates in (i.e. Credit and Fraud risk in Financial Services, Telcos and Utilities but also, to a lesser degree, Marketing and CRM) 

Good personality, excellent communication skills and fluent in English 

Functional knowledge of products in Financial Services 

Good influencing skills, presentation skills and the ability to build good working relationships 

Highly organized and efficient, with a proven ability to both think strategically and execute plans 

Should have background in client facing role and have ability to engage with large clients 

Demonstrate an ability to effectively manage various tasks and projects 

Establishment and effective use of internal and external relationships 

Excellent report writing and presentation skills. 


Additional Information

Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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