Field Application
2 mesi fa
JOB Description
Field Application
Dipartimento: Vendite/Supporto Tecnico
Riporta a: Customer Service Manager
Relazioni interfunzionali interne: Vendite, Ricerca e Sviluppo, Produzione
Relazioni interfunzionali esterne: Clienti, Partner Tecnologici, Fornitori
Ruolo del Field Application:
Il Field Application è responsabile della gestione e del supporto tecnico dei prodotti dellazienda presso i clienti. Questo ruolo richiede una stretta collaborazione con i team di vendita per garantire che i prodotti soddisfino le esigenze dei clienti.
Responsibilità:
- Fornire supporto tecnico ai clienti per i prodotti dellazienda
- Collaborare con il team di vendita per identificare le opportunità di vendita
- Formare i clienti sulluso dei prodotti
- Raccogliere feedback dai clienti e condividerlo con i team di Ricerca e Sviluppo e Produzione
- Gestire le relazioni con i clienti e risolvere eventuali problemi che possono sorgere
- Mantenere aggiornata la conoscenza dei prodotti e delle tecnologie dellazienda
Requisiti:
- Laurea in Ingegneria Elettronica o campo correlato
- Esperienza precedente in un ruolo di supporto tecnico o vendite
- Conoscenza dei prodotti elettronici integrati e semiconduttori
- Capacità di viaggiare per visitare i clienti
- Esperienza nella gestione delle relazioni con i clienti
- Familiarità con le normative e gli standard del settore
Competenze chiave:
- Eccellenti capacità di comunicazione e presentazione
- Forti competenze tecniche e capacità di risolvere problemi
- Capacità di lavorare in modo efficace sia in modo indipendente che come parte di un team
- Orientamento al cliente e capacità di gestire le relazioni con i clienti
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